Baked by Melissa
ERP Specialist
Baked by Melissa, New York, New York, us, 10261
Department: Technology and Innovation
Location: Remote.
Reports To: Director of Technology & Innovation
Direct Reports: None
Role Overview
We are looking for a detail-oriented ERP (Enterprise Resourcing Planning) Specialist to join our team and oversee the efficient implementation, maintenance, and optimization of our ERP system (Sage X3). The ERP Specialist will work closely with various departments to ensure that the ERP software aligns with business goals, enhancing productivity and supporting data-driven decision-making. This role involves configuring, troubleshooting, and optimizing the ERP system to meet the organization's operational needs.
What You'll Do Participate in ERP system setup, configuration, and customization to meet business requirements. Collaborate with cross-functional teams to align system functionalities with business processes. Provide hands-on support to end users, answering questions, resolving issues, and offering training to improve system knowledge and usage across the organization Monitor and maintain the ERP system, performing regular updates, troubleshooting technical issues, and ensuring optimal performance to support business operations Work with business units to understand their processes and identify areas for improvement, leveraging ERP capabilities to optimize workflows and streamline operations Develop, customize, and generate ERP reports as requested by management and business units. Ensure data accuracy and integrity by conducting audits and implementing data validation procedures Create and update user guides, technical documentation, and process workflows. Ensure compliance with data privacy and security policies Coordinate the integration of the ERP system with other business applications. Perform and oversee testing of new modules, upgrades, and functionalities Stay informed on ERP trends, best practices, and software updates. Recommend and implement system enhancements to support organizational growth and efficiency What We're Looking For
Strong analytical and problem-solving skills with the ability to understand complex systems and optimize processes Excellent communication skills to work effectively with cross-functional teams Strong time management and organizational skills to manage multiple tasks and projects simultaneously Qualifications
Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related field Minimum of 3-5 years of experience with ERP systems (preferably Sage X3 in a support or specialist role) Proficiency in ERP configuration, reporting tools, SQL, and basic database management. Familiarity with business process mapping and systems analysis
Role Overview
We are looking for a detail-oriented ERP (Enterprise Resourcing Planning) Specialist to join our team and oversee the efficient implementation, maintenance, and optimization of our ERP system (Sage X3). The ERP Specialist will work closely with various departments to ensure that the ERP software aligns with business goals, enhancing productivity and supporting data-driven decision-making. This role involves configuring, troubleshooting, and optimizing the ERP system to meet the organization's operational needs.
What You'll Do Participate in ERP system setup, configuration, and customization to meet business requirements. Collaborate with cross-functional teams to align system functionalities with business processes. Provide hands-on support to end users, answering questions, resolving issues, and offering training to improve system knowledge and usage across the organization Monitor and maintain the ERP system, performing regular updates, troubleshooting technical issues, and ensuring optimal performance to support business operations Work with business units to understand their processes and identify areas for improvement, leveraging ERP capabilities to optimize workflows and streamline operations Develop, customize, and generate ERP reports as requested by management and business units. Ensure data accuracy and integrity by conducting audits and implementing data validation procedures Create and update user guides, technical documentation, and process workflows. Ensure compliance with data privacy and security policies Coordinate the integration of the ERP system with other business applications. Perform and oversee testing of new modules, upgrades, and functionalities Stay informed on ERP trends, best practices, and software updates. Recommend and implement system enhancements to support organizational growth and efficiency What We're Looking For
Strong analytical and problem-solving skills with the ability to understand complex systems and optimize processes Excellent communication skills to work effectively with cross-functional teams Strong time management and organizational skills to manage multiple tasks and projects simultaneously Qualifications
Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related field Minimum of 3-5 years of experience with ERP systems (preferably Sage X3 in a support or specialist role) Proficiency in ERP configuration, reporting tools, SQL, and basic database management. Familiarity with business process mapping and systems analysis