Picayune Rancheria of the Chukchansi Indians
Sonic Shift Manager
Picayune Rancheria of the Chukchansi Indians, Coarsegold, California, United States, 93614
Job Title: Shift Manager
Reports to: Sonic General Manager
Salary Range: $18.00 per hour
Benefits: N/A
Classification: Full Time, Non-Exempt
Status: Full Time, w/o Benefits
Location: Coarsegold, CA
JOB SUMMARY
As a SONIC Drive-In Shift Manager, you are responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In.
Essential Duties
Assist with hiring, training, supervising, managing, directing, and developing Great People ready to serve a Super SONIC experience to every guest. Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time. Helping employees understand the big picture and their role by sharing the "why" behind tasks. Celebrating team successes and coaching for better performance. Setting clear expectations and providing continuous feedback throughout shift. Creating an upbeat positive atmosphere during the shift that makes work fun. Managing the majors: food and paper, labor, and guest service. Maintaining and enforcing SONIC safety and sanitation standards. Relentlessly complying with all federal, state, and local laws and regulations. Excellent leadership and communication skills. High standards for self and the team. Positive attitude, especially during rushes or stressful situations. Resiliency - trying different approaches to solve a problem; working to get better every day. Eagerness to learn and grow professionally and personally. Ability to prioritize and complete tasks accordingly. Effective communication skills; basic math and reading skills. Perform other duties assigned. Willingness to work flexible hours, night, weekend, and holiday shifts Minimum Qualifications
Two (2) years of experience. General knowledge and understanding of the restaurant industry or retail operations. Willingness to work irregular hours, including nights, weekends, and/or holidays. Ability to work effectively with people from a wide variety of backgrounds and a diverse population. Ability to work within a demanding environment. Preferred Qualifications
Must be able to work rotating shifts. Ability to calculate sales and change quickly. Accountability and accuracy in reconciling sales receipts and records. Service-oriented and willing to help patrons. Customer service skills to maintain positive customer relationships, encourage customer loyalty and resolve conflicts. Knowledge of point-of-sales system. Required Knowledge, Skills, and Abilities
Familiarity with the Tribe's Constitution, laws, and culture is preferred, but not required. Ability to work in a high-performance, fast-paced, high-pressure environment. Exceptional interpersonal and communication (verbal and written) skills. Adept at multi-tasking, have unquestionable integrity, with a commitment to accuracy. Organized with unfailing attention to detail and outstanding project management skills. High level of comfort/ease interacting with all levels in the Tribe. Ability to complete tasks in a timely and accurate manner. Must operate and maintain confidentiality. Application Process:
Submit the following:
Complete and submit an application for this position with an attached resume/cover letter to: jobs@chukchansi-nsn.gov or by mail to: PRCI Human Resources P.O. Box 2226 Oakhurst CA, 93644 If claiming Tribal or Native Preference, documentation is required.
Incomplete applications or failure to submit the requested information will result in the disqualification of your application.
PRCI Tribal Preference:
In accordance with applicable Tribal Law and Title VII of the 1964 Civil Rights Act, the PRCI Administration shall give preference in hiring, promotion, transfer, and lay-off to enrolled members of the Picayune Rancheria of Chukchansi Indians. To qualify for this preference, applicants must meet minimum qualifications of employment and submit verification of enrollment in the Tribe. Tribal preference means that Tribal Members who are equally qualified as non-tribal members will be hired. In addition, on the Human Resources Interview rubric that allows for a total of 75 points during interviews, Tribal members will be awarded an additional 7.5 points (10% of total allotted points) counted in the overall tally. Tribal members who are not Chukchansi will receive Indian preference by awarding five additional points (6.7% of the total allotted points).
Indian Preference Statement:
Under CFR 25, Part 276 and by Title VII of the Civil Rights Act, Section 701(b) and 703(i), preference in filling all vacancies provided to qualified PRCI Tribal Members and/or other American Indian/Alaska Native Candidates.
Reports to: Sonic General Manager
Salary Range: $18.00 per hour
Benefits: N/A
Classification: Full Time, Non-Exempt
Status: Full Time, w/o Benefits
Location: Coarsegold, CA
JOB SUMMARY
As a SONIC Drive-In Shift Manager, you are responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In.
Essential Duties
Assist with hiring, training, supervising, managing, directing, and developing Great People ready to serve a Super SONIC experience to every guest. Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time. Helping employees understand the big picture and their role by sharing the "why" behind tasks. Celebrating team successes and coaching for better performance. Setting clear expectations and providing continuous feedback throughout shift. Creating an upbeat positive atmosphere during the shift that makes work fun. Managing the majors: food and paper, labor, and guest service. Maintaining and enforcing SONIC safety and sanitation standards. Relentlessly complying with all federal, state, and local laws and regulations. Excellent leadership and communication skills. High standards for self and the team. Positive attitude, especially during rushes or stressful situations. Resiliency - trying different approaches to solve a problem; working to get better every day. Eagerness to learn and grow professionally and personally. Ability to prioritize and complete tasks accordingly. Effective communication skills; basic math and reading skills. Perform other duties assigned. Willingness to work flexible hours, night, weekend, and holiday shifts Minimum Qualifications
Two (2) years of experience. General knowledge and understanding of the restaurant industry or retail operations. Willingness to work irregular hours, including nights, weekends, and/or holidays. Ability to work effectively with people from a wide variety of backgrounds and a diverse population. Ability to work within a demanding environment. Preferred Qualifications
Must be able to work rotating shifts. Ability to calculate sales and change quickly. Accountability and accuracy in reconciling sales receipts and records. Service-oriented and willing to help patrons. Customer service skills to maintain positive customer relationships, encourage customer loyalty and resolve conflicts. Knowledge of point-of-sales system. Required Knowledge, Skills, and Abilities
Familiarity with the Tribe's Constitution, laws, and culture is preferred, but not required. Ability to work in a high-performance, fast-paced, high-pressure environment. Exceptional interpersonal and communication (verbal and written) skills. Adept at multi-tasking, have unquestionable integrity, with a commitment to accuracy. Organized with unfailing attention to detail and outstanding project management skills. High level of comfort/ease interacting with all levels in the Tribe. Ability to complete tasks in a timely and accurate manner. Must operate and maintain confidentiality. Application Process:
Submit the following:
Complete and submit an application for this position with an attached resume/cover letter to: jobs@chukchansi-nsn.gov or by mail to: PRCI Human Resources P.O. Box 2226 Oakhurst CA, 93644 If claiming Tribal or Native Preference, documentation is required.
Incomplete applications or failure to submit the requested information will result in the disqualification of your application.
PRCI Tribal Preference:
In accordance with applicable Tribal Law and Title VII of the 1964 Civil Rights Act, the PRCI Administration shall give preference in hiring, promotion, transfer, and lay-off to enrolled members of the Picayune Rancheria of Chukchansi Indians. To qualify for this preference, applicants must meet minimum qualifications of employment and submit verification of enrollment in the Tribe. Tribal preference means that Tribal Members who are equally qualified as non-tribal members will be hired. In addition, on the Human Resources Interview rubric that allows for a total of 75 points during interviews, Tribal members will be awarded an additional 7.5 points (10% of total allotted points) counted in the overall tally. Tribal members who are not Chukchansi will receive Indian preference by awarding five additional points (6.7% of the total allotted points).
Indian Preference Statement:
Under CFR 25, Part 276 and by Title VII of the Civil Rights Act, Section 701(b) and 703(i), preference in filling all vacancies provided to qualified PRCI Tribal Members and/or other American Indian/Alaska Native Candidates.