Continuous Improvement Engineer

JOB DESCRIPTION

JOB TITLE: Continuous Improvement Engineer

DEPARTMENT: 100 - Ops Administration

REPORTS TO: VP of Operations

JOB SUMMARY:

As a Continuous Improvement Engineer, you will be responsible for driving process improvement initiatives, conducting data analysis, and providing insights to enhance operational efficiency and effectiveness within our organization. Your role will involve analyzing existing processes, identifying areas for optimization, and developing and implementing improvement strategies. You will collaborate with cross-functional teams, collect and analyze data, and leverage analytical tools and methodologies to drive continuous improvement. The ideal candidate is a detail-oriented problem solver with strong analytical skills and a passion for driving process excellence.

DUTIES AND RESPONSIBILITIES:

• Process Analysis and Evaluation: Conduct in-depth analysis of existing processes, workflows, and systems to identify opportunities for improvement, waste reduction, and efficiency enhancement.
• Data Collection and Analysis: Gather, organize, and analyze data related to process performance using statistical tools and techniques. Identify trends, patterns, and insights to support decision-making and process optimization.
• Process Improvement Methodologies: Use Lean Six Sigma tools to reduce waste, improve cycle times, and enhance overall productivity.
• Root Cause Analysis: Identify root causes of process inefficiencies or deviations and collaborate with cross-functional teams to develop and implement targeted improvement strategies.
• Process Documentation and Mapping: Develop process maps, flowcharts, and other visual aids to clearly document current processes, proposed changes, and improvement initiatives. Develop and maintain Standard Operating Procedures (SOPs) for new and improved processes.
• Lead cross-functional teams, including operations, quality assurance, and stakeholders, to gather insights, align objectives, and implement process improvement initiatives.
• Performance Monitoring and Reporting: Establish key performance indicators (KPIs) and metrics to measure process performance. Monitor performance, analyze trends, and prepare reports to track progress and communicate results to stakeholders.
• Change Management: Support the implementation of process changes by providing training, guidance, and support to stakeholders. Ensure successful adoption of changes and address any resistance or barriers.
• Continuous Learning and Best Practices: Stay updated with industry trends, emerging technologies, and best practices in process improvement. Share knowledge and contribute to the development of process improvement methodologies and tools.
• Training and Coaching: Conduct workshops and training sessions to educate employees on Lean methodologies and continuous improvement principles. Foster a culture of innovation and accountability throughout the organization.
• Project Management: Manage process improvement projects, including establishing project plans, timelines, and milestones. Monitor project progress, identify risks, and take corrective actions as needed.

PharmaLink reserves the right to revise or change job duties and responsibilities as the need arises.

Requirements

REQUIRED SKILLS/ABILITIES:

• Proficiency in process mapping and workflow analysis tools (e.g., Visio, AutoCAD).
• Advanced knowledge of Lean methodologies, Kaizen events, and root cause analysis.
• Strong data analytics skills, including proficiency in Excel, SQL, or BI tools like Tableau or Power BI.
• Excellent communication and leadership abilities.
• Detail-oriented with strong organizational skills and the ability to manage multiple tasks and priorities simultaneously.
• Collaborative mindset with the ability to work effectively in cross-functional teams and influence stakeholders at various levels.
• Change management expertise to drive and support process changes while addressing resistance and ensuring successful adoption.
• Knowledge of project management principles and the ability to manage projects effectively.
• Continuous improvement mindset with a passion for learning and staying updated with the latest industry trends and methodologies.

EDUCATION AND EXPERIENCE:

• Bachelor's degree in Industrial Engineering, Supply Chain Management, Operations Management, or a related field.
• 3+ years in continuous improvement, process engineering, or operations management, preferably within logistics, supply chain, or reverse distribution.
• Lean Six Sigma Green Belt (required); Black Belt (preferred).

PHYSICAL REQUIREMENTS:

• Requires light physical activity performing non-strenuous daily activities of an administrative nature as well as periods of prolonged sitting.

RELATIONSHIPS:In performing the above responsibilities, the Continuous Improvement Engineer maintains the following relationships:

• The incumbent is accountable to the VP of Operations for interpreting and fulfilling the above responsibilities and others, which may be assigned.
• Works closely with all Departments.
• As a service organization with a commitment to quality, it is the responsibility of each employee to maintain accurate and professional demeanor with colleagues and customers.

PharmaLink reserves the right to revise or change job duties and responsibilities as the need arises.