Rutgers University
Manager, IT (Service Architect)
Rutgers University, New Brunswick, New Jersey, us, 08933
Position Information
Recruitment/Posting Title:
Manager, IT (Service Architect) Job Category:
Staff & Executive - Information Technology Department:
OIT-EI Telecommunications Overview
Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities. Posting Summary
Rutgers, The State University of New Jersey, is seeking a Manager, IT (Service Architect) for the Office of Information Technology (OIT). The Manager will lead the Network Architecture team with architecture and delivery of critical technologies including Domain Name Service (DNS), Dynamic Host Control Protocol (DHCP), IP Address Management (IPAM), Network Monitoring, Network Automation, Data Visualization, Data Discovery, Data Auditing, and technology capital management. This position will play a pivotal role in designing, implementing, and optimizing these services to ensure high availability, scalability, and reliability across our infrastructure. Network Operations and Architecture (NOA), part of the Office of Information Technology Enterprise Infrastructure, is responsible for research and development of data networking at Rutgers University. The team provides services including campus routing/switching, network monitoring, inter-campus connectivity, WAN site connectivity, Internet/Internet2 connectivity and Research Networking engagement. Among the key duties of this position are the following: Manages systems and services providing critical network services such as DNS, DHCP, network monitoring and alerting. Scales and evolves systems sustainably, through automation, advocating for changes that improve reliability and agility. Engages in and improves the lifecycle for both service delivery infrastructure and its supporting services. Maintains, monitors and improves systems and services for NOA and Enterprise Infrastructure. Shares and disseminates knowledge among other staff and researchers. Position Status:
Full Time FLSA:
Exempt Annual Minimum Salary:
120171.00 Annual Mid Range Salary:
152013.00 Annual Maximum Salary:
183855.00 Qualifications
Minimum Education and Experience: Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent education and experience. Plus seven (7) years of experience in telecommunications networking and computing. Certifications/Licenses: Use of personal vehicle in order to travel for business demands; a valid driver's license would be required for this position. Required Knowledge, Skills, and Abilities: Proven experience in designing and implementing enterprise-level architectures for DNS, DHCP, IPAM, Network Monitoring, Network Automation, Data Visualization, and related technologies. Expertise in network automation tools such as Python, Nornir, and NetDevOps frameworks. Strong understanding of data visualization tools and techniques, particularly Grafana. Experience in data discovery and auditing methodologies. In-depth knowledge of technology capital management practices, including lifecycle management and financial planning. Excellent analytical and problem-solving skills with a strong attention to detail. Ability to communicate effectively with technical teams, stakeholders, and senior management. Preferred Qualifications: Nine (9) years of experience working in the telecommunications, networking and/or computing industry. Industry certifications including but not limited to CCNP/CCIE with concentrations in Security, CISSP, AWS Certified Solutions Architect, and Infoblox accreditation for DDI, NetMRI and/or DNSSEC. Equipment Utilized: Linux and Windows desktops and servers LibreNMS network monitoring suite Infoblox NIOS Trinzic NetMRI Splunk OpsGenie Python/PERL REST & SOAP APIs (vendor dependent) SNMP, NETCONF, RESTCONF device management frameworks Physical Demands and Work Environment: This individual spends time working in a standard office environment and in the field, providing support for IT equipment and infrastructure. The office environment is standard; however, the field environments vary from site to site. While performing the duties of this job, the individual is frequently required to reach with hands and arms, bend, stoop, twist, crouch/squat, kneel/crawl, sit and stand, regularly lift, carry, push, pull, and move up to 75 pounds. Use their hands to handle tools, cabling, and equipment. Special Conditions: Clean Driving Record. Posting Details
Posting Number:
24ST2281 Posting Open Date:
09/25/2024 Regional Campus:
Rutgers University-New Brunswick Home Location Campus:
Busch (RU-New Brunswick) City:
New Brunswick State:
NJ Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination. Affirmative Action/Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement
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Recruitment/Posting Title:
Manager, IT (Service Architect) Job Category:
Staff & Executive - Information Technology Department:
OIT-EI Telecommunications Overview
Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities. Posting Summary
Rutgers, The State University of New Jersey, is seeking a Manager, IT (Service Architect) for the Office of Information Technology (OIT). The Manager will lead the Network Architecture team with architecture and delivery of critical technologies including Domain Name Service (DNS), Dynamic Host Control Protocol (DHCP), IP Address Management (IPAM), Network Monitoring, Network Automation, Data Visualization, Data Discovery, Data Auditing, and technology capital management. This position will play a pivotal role in designing, implementing, and optimizing these services to ensure high availability, scalability, and reliability across our infrastructure. Network Operations and Architecture (NOA), part of the Office of Information Technology Enterprise Infrastructure, is responsible for research and development of data networking at Rutgers University. The team provides services including campus routing/switching, network monitoring, inter-campus connectivity, WAN site connectivity, Internet/Internet2 connectivity and Research Networking engagement. Among the key duties of this position are the following: Manages systems and services providing critical network services such as DNS, DHCP, network monitoring and alerting. Scales and evolves systems sustainably, through automation, advocating for changes that improve reliability and agility. Engages in and improves the lifecycle for both service delivery infrastructure and its supporting services. Maintains, monitors and improves systems and services for NOA and Enterprise Infrastructure. Shares and disseminates knowledge among other staff and researchers. Position Status:
Full Time FLSA:
Exempt Annual Minimum Salary:
120171.00 Annual Mid Range Salary:
152013.00 Annual Maximum Salary:
183855.00 Qualifications
Minimum Education and Experience: Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent education and experience. Plus seven (7) years of experience in telecommunications networking and computing. Certifications/Licenses: Use of personal vehicle in order to travel for business demands; a valid driver's license would be required for this position. Required Knowledge, Skills, and Abilities: Proven experience in designing and implementing enterprise-level architectures for DNS, DHCP, IPAM, Network Monitoring, Network Automation, Data Visualization, and related technologies. Expertise in network automation tools such as Python, Nornir, and NetDevOps frameworks. Strong understanding of data visualization tools and techniques, particularly Grafana. Experience in data discovery and auditing methodologies. In-depth knowledge of technology capital management practices, including lifecycle management and financial planning. Excellent analytical and problem-solving skills with a strong attention to detail. Ability to communicate effectively with technical teams, stakeholders, and senior management. Preferred Qualifications: Nine (9) years of experience working in the telecommunications, networking and/or computing industry. Industry certifications including but not limited to CCNP/CCIE with concentrations in Security, CISSP, AWS Certified Solutions Architect, and Infoblox accreditation for DDI, NetMRI and/or DNSSEC. Equipment Utilized: Linux and Windows desktops and servers LibreNMS network monitoring suite Infoblox NIOS Trinzic NetMRI Splunk OpsGenie Python/PERL REST & SOAP APIs (vendor dependent) SNMP, NETCONF, RESTCONF device management frameworks Physical Demands and Work Environment: This individual spends time working in a standard office environment and in the field, providing support for IT equipment and infrastructure. The office environment is standard; however, the field environments vary from site to site. While performing the duties of this job, the individual is frequently required to reach with hands and arms, bend, stoop, twist, crouch/squat, kneel/crawl, sit and stand, regularly lift, carry, push, pull, and move up to 75 pounds. Use their hands to handle tools, cabling, and equipment. Special Conditions: Clean Driving Record. Posting Details
Posting Number:
24ST2281 Posting Open Date:
09/25/2024 Regional Campus:
Rutgers University-New Brunswick Home Location Campus:
Busch (RU-New Brunswick) City:
New Brunswick State:
NJ Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination. Affirmative Action/Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement
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