Accessible Services Representative (Seasonal), LA Memorial Coliseum Job at Unive

Accessible Services Representative (Seasonal), LA Memorial Coliseum

Location: Los Angeles, California

About USC Auxiliary Services:

USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion.

The Opportunity:

We are seeking an Accessible Services Representative (Seasonal) to join our rapidly growing team. This position greets and assists visitors, answers questions, provides direction and appropriate information, and performs clerical tasks as assigned.

Key Responsibilities:

• Greet and assist guests by offering services, fulfilling special needs, and resolving conflicts.
• Provide accurate facility information and exceptional customer service.
• Respond to customer inquiries regarding building information, directions, and policies.
• Assist staff with event-related calls and dispatch of personnel.
• Provide assistance to disabled guests and conduct internal ticket sales.
• Follow proper cash handling procedures and complete ticket reconciliation at the end of each shift.
• Perform other related duties as assigned.

Minimum Requirements:

• Minimum Education: High School diploma or equivalent experience.
• Minimum Experience: Prior customer service experience.
• Strong interpersonal and communication skills.
• Basic computer knowledge.
• Ability to work independently and prioritize tasks.
• Ability to lift 50 lbs or more and push heavy objects.
• Ability to walk long distances for extended periods.

What We Prefer:

• Prior sales and customer service experience; ticketing sales.

As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace.

The hourly rate for this position is $18.28.

FIGHT ON!