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BOK Financial Corporation

Technical Analyst III - Hardware Asset Manager Job at BOK Financial Corporation

BOK Financial Corporation, Tulsa, OK, United States, 74145


Technical Analyst III - Hardware Asset Manager

Location: Tulsa -TUL

Areas of Interest: Information Technology; Information Security; Information Services; Infrastructure

Pay Transparency Salary Range: Not Available

Application Deadline: 01/31/2025

Summary

The Hardware Asset Manager role is pivotal in managing IT hardware assets and driving substantial gains in the maturity of Hardware Asset Management (HAM) at BOK Financial. This position focuses heavily on Hardware Asset Management, leveraging ServiceNow. The role includes maintaining hardware asset inventories and designing, maturing, and implementing required business processes that fulfill the needs of BOK Financial's IT and Business partners.

Job Description

The Hardware Asset Manager performs a critical role in managing IT hardware assets for BOK Financial. This individual works as part of an IT Asset Management team, reporting to the ITAM Program Manager. Leveraging partnerships with professionals across multiple departments to efficiently manage the bank’s IT hardware assets. The Hardware Asset Manager operates in a highly collaborative, cross-organizational team environment and acts as the leading expert on the IT hardware asset lifecycle and the business processes that support it.

How You'll Spend Your Time

  1. You will be owning Hardware Asset Management (HAM) within the scope of the broader IT Asset Management (ITAM) program, ensuring alignment with organizational goals and objectives.
  2. You will be overseeing hardware inventories and designing robust business processes to support the entire hardware asset lifecycle at BOK Financial, leveraging ServiceNow and the HAM Pro module.
  3. You will be developing process and optimizing workflows for hardware request, lifecycle management, IT purchase, receipt, and deployment, including data analysis and reporting, data auditing, asset reclamation, and overall IT Asset/Model Lifecycle monitoring.
  4. You will be monitoring key metrics to ensure the effectiveness of hardware asset management processes and driving continual service improvement to meet the evolving needs of our internal customers.
  5. You will be collaborating with cross-functional teams to ensure seamless integration and support for hardware asset management initiatives.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of (a/an) Bachelor’s Degree in Information Technology or Computer Science or related field of study and/or 3-5 years of directly related experience in Technical Analysis, Data Analytics, or Bank Operations or equivalent combination of education and experience.

  • Experience in Hardware Asset Management, preferably with ServiceNow.
  • Strong understanding of the IT hardware asset lifecycle and supporting business processes.
  • Ability to work in a highly-collaborative, cross-organizational team environment.
  • Self-starter - able to identify a need and drive oneself toward a solution.
  • Solid conceptual thinking and analytical skills with the ability to provide resolution to problems of moderate complexity.
  • Ability to effectively plan time, method, manner, and sequence of own work assignments.
  • Oral and written communication skills to effectively represent self and BOKF.
  • Demonstrated ability to establish and build healthy working partnerships with clients, vendors, and peers.

Working Conditions & Physical Requirements

Office

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long-term careers of employees. Apply today and take the first step towards your next career opportunity!

The companies in BOK Financial Corporation Group are equal opportunity employers.

Investing in our talent and building a great workplace is a top priority for us.

About BOK Financial Corporation

For more than a century, BOK Financial Corporation has helped fuel the success of clients and communities. Since our humble beginnings in Tulsa, Oklahoma, we’ve grown into a diversified financial services company that serves consumers, small businesses, and international corporations—and everything in between.

  • Operations focused in an eight-state footprint
  • 4,800 team members
  • $49 billion in assets
  • $100 billion in assets under management and administration
  • $6.1 million donated to local nonprofits in 2022
  • 33,000+ volunteer hours by our employees in 2022
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