Siemens Mobility is hiring: Field Service Engineer CA Mobility Customer Service

Pioneering in America, from the first mile to the last. This is what drives us.

For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all: run. With modern maintenance solutions – from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization – we ensure your systems' highest reliability and availability: 100% Railability. We are constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for society, optimize route usage, and create a new quality of travel.

Good service means we are there for our partners and customers when they need us – and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.

Position Overview:

Siemens Mobility is seeking a Field Service Engineer in San Diego, CA. The Field Service Engineer will plan, organize, coordinate, and manage all phases of the maintenance activities of our SIEMENS CHARGER locomotives. You will be responsible for scheduling maintenance activities with our customer, training the maintenance personnel, and advising on best maintenance techniques. Setting a safe work environment and proactively supporting our customer in a professional manner are essential to the job. The Field Service Engineer will interact with the operational, engineering, dispatching, and financial departments for the safe, cost-effective, and efficient operations of the railroad.

What your day-to-day will look like:

• Maintain compliance with all applicable safety rules, laws, and regulations.
• Ensure the highest quality standards are met in accordance with Siemens.
• Foster a work environment that drives a safety-first zero harm culture (ZHC).
• Follow all maintenance instructions (wherever available) to adhere to and maintain compliance and high-quality standards.
• Develop a working relationship with the Customer as an employee and representative of Siemens Mobility.
• Verify that all defects, tasks, and maintenance activities have been reported and documented in (CMMS) for compliance, issue tracking, and closure.
• Interact with the leadership as needed on all site issues, systems, and related facility operations.
• Ensure the provision of high-quality technical advice to the maintenance workforce to enhance equipment reliability of a new locomotive fleet.
• Ensure responsiveness and support to complete any troubleshooting and repairs to assigned service requests. Non-conformance issues are identified, and improvement recommendations are made.
• Make good on-the-spot decisions and respond to locomotive failure issues by phone to assist the customer in getting the locomotive back in service whenever applicable.
• Assist the local staff in assigned troubleshooting and repair works.
• Act as a mentor and provide on-the-job training to Technicians as required.
• Provide feedback to the team regarding performance, quality, and productivity issues.
• Conduct regular meetings with field personnel and managers to share company information, updates, etc.
• Work with 3rd parties, such as Cummins, to ensure proper operation of vendor components installed on the locomotive.
• Continually progress customers' maintenance practices to support the Charger locomotive as intended by the manual.

To thrive in this role, you have:

• HSD/GED.
• Minimum of 5 years of working experience with a railroad or other technical agency.
• Knowledge of Railroad Regulatory requirements.
• Knowledge of fundamental concepts, practices, and procedures for supervised work group(s).
• Excellent English language technical communication skills in speaking, reading, and writing.
• Proven skills with all Microsoft Office (including Excel/Word/Access/PowerPoint) products.
• Comprehensive knowledge of Maintenance Management Systems such as Maximo, JD Edwards, SAP, CORMAP, Salesforce.
• Knowledge of FRA regulations and guidelines.
• Setting you apart from others would be an Associate's degree or higher in an engineering discipline with 5+ years of experience managing field operations. A background or formal training in Quality tools e.g. six sigma would be helpful. The ability to apply Standardization of processes to maximize consistency of output and increase efficiency and an aptitude to understand technical information are a plus. Ideally, you will have a background in rolling stock maintenance, commissioning, or other rail-related experience with an appreciation of mechanical and electrical engineering.

Why you'll love working for Siemens!

• Freedom and healthy work-life balance– Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits – starting Day 1!
• We believe that each member of our team is accountable for making decisions, solving problems, and taking actions that contribute to long-term impact and financial success.
• We do the right thing. We stand for green innovations and meaningful solutions with impact on customers, ecosystem partners, society, and the environment.
• We are frontrunners in digitalization and building platforms. Therefore, we are hiring ambitious forward-thinkers who want to have a real impact.
• Solve the world's most significant problems – Be part of exciting and innovative projects.
• Opportunities to contribute your innovative ideas and get paid for them! Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning. We operate daily with a growth mindset - that's why Siemens consistently ranks on the Fortune World's Most Admired Companies list!
• Employee perks and discounts in addition to our 401k match and generous Paid Time Off.

Applicants must be legally authorized for employment in the United States without needing current or future employer-sponsored work authorization.

Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html. The base salary range for this position in Oceanside, CA is $80,600-$108,800. The actual salary/wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, and qualifications.

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