Maintenance Manager Mobility Customer Service - Amtrak Job at Siemens in Sacrame

Maintenance Manager Mobility Customer Service - Amtrak

Qualifications

• In lieu of Bachelor's degree, a combination of education and relevant work experience with the rail industry will be considered
• A minimum of three years of comparable work experience to include maintenance management within the rail industry
• Experience in managing and leading multi-functional teams in a rail environment
• Solid understanding of maintenance management, familiarity with the locomotive industry, equipment, terminology, and regulatory obligations
• Demonstrated leadership, ability, and initiative
• Well-demonstrated written and verbal communication skills
• Prior application of continuous improvement techniques and principles
• Familiar with PM@Siemens, Project Management Professional (PMP), or other Project Management methodology and terminology
• Familiarity with OSHA Law and Regulations and the Code of Federal Regulations CFR-49

Responsibilities

• With modern maintenance solutions - from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization - we ensure your systems' highest reliability and availability: 100% Railability
• As the Maintenance Manager you will build and lead a Technical Support team to deliver the objectives of high standards in safety, performance, and reliability per the various Technical Support and Spares Agreements (TSSSA). Specific targets are to be aligned with the respective Siemens Project Managers of these TSSSA's
• You will also develop strong and successful relationships with aligned customers' key stakeholders and ensure the assigned Siemens Field Service team is aligned with supporting both the customers operational goals and Siemens TSSSA targets
• The assigned Siemens Field Service team should likewise be aligned with the objectives of the RAMP organization who have the overall fleet reliability responsibility
• In this position you will have a team of direct reports and indirect reports that you will supervise and lead nationwide
• The Sites and the Field Service team in general should be setup and organized appropriately to meet the demands placed on them from the TSSSA agreements
• Ensure there is clear understanding of the Field Service team expectations throughout the Amtrak Field Service team
• Promote positive collaborative relationships across the team, with customer, RAMP, Projects, Materials departments
• Adopt continuous improvement mentality in how the Amtrak Field Service can operate more efficiently, effectively and driving increased customer satisfaction
• Provide feedback to team regarding performance, quality, and productivity issues
• Provide oversight for performance, training, and career development of site managers and field technicians
• Promote to ensure best practices are shared between sites and shared with other teams

Benefits

• Freedom and healthy work-life balance- Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits - starting Day 1!
• Opportunities to contribute your innovative ideas and get paid for them!
• Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning
• Employee perks and discounts in addition to our 401k match and generous Paid Time Off Siemens offers a variety of health and wellness benefits to employees
• The base salary range for this position in Washington DC is $132,400 - $178,600 and the annual incentive target is 10% of the base salary

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