Housekeeping Guest Request Runner - Hilton Waikoloa Village

The Hilton Waikoloa Village is looking for a Guest Request Runner to join their team!

62 acres of Hawaiian Paradise on Hawaii’s Big Island located on the sunny, scenic Kohala Coast, our oceanfront resort offers a taste of the island life full of culture, poolside relaxation, and a chance to meet marine wildlife up close. Our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities, and our Go Hilton travel discount program. In addition, we offer free meals during shifts and free parking onsite.

Classification: Full Time
Shifts: Shift varies from 5:00 am to 2:00 am, weekends and holidays are required
Hourly pay range: $19.51 to $21.68

What will I be doing?

As a Housekeeping Guest Request Runner, you would be responsible for delivering housekeeping items in response to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Retrieve, clean, shine and return guest shoes.
2. Prepare rollaway and cribs and return them to designated storage areas.
3. Assist in maintaining housekeeping storerooms, closets, and offices.
4. Pick up and deliver faxes and messages from Communications/PBX.
5. Polish brass, as needed.
6. Greet guests in a friendly manner.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the

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