World Duty Free
World Duty Free is hiring: Overnight Retail Manager in Chicago
World Duty Free, Chicago, IL, United States, 60290
Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.
What we will offer you:
- Competitive Salary of: $73,000 to $84,000 annually
- Daily Pay- Get your money as you earn it
- 20% Hudson Employee Discount
- 50% Hudson Food and Beverage Discount
- PTO
- Personal and Parental Leave Programs
- Company Paid Life Insurance
- Employee Recognition Programs
- Advancement and Growth Opportunities
- On-going Training & Development
This Overnight Retail Operations Manager Job Is For You, If You Enjoy:
- Assisting the General Manager in executing the day-to-day activities in support of the strategic planning initiatives to ensure a productive and profitable operation
- Helping to promote an overall corporate image of excellence through strong work ethic, leadership by example
- Providing consistent delivery of excellent customer service and store visual presentation
- Working at the Chicago O'Hare International Airport
Your Team is counting on you as an Overnight Retail Operations Manager to:
- Provide flexibility to work Overnight Shift, any day of the week, including weekends & holidays
- Work a full-time schedule
Overnight Retail Operations Manager Job Responsibilities:
- Assist the General Manager in maximizing sales and profits by meeting and exceeding sales budgets while minimizing shrink.
- Assist the General Manager in recruiting and developing quality staff at all levels. Provide input to location succession planning.
- Provide leadership, effective management, and training for staff.
- Ensure communications from home office and the General Manager are delivered to all staff levels.
- Ensure full adherence to all company policies and procedures.
- Implement and enforce controls that protect the company’s assets from internal and external shrink.
- Ensure overall floor coaching and supervision is delivered consistently to ensure excellent customer service.
- Complete on a timely basis all administrative work as assigned by the General Manager (i.e. scheduling, back office administration).
- Perform daily/weekly operational audits.
- Ensure adherence to all promotional programs and report deficiencies in compliance to the General Manager.
- Demonstrate excellent product knowledge and visual merchandising skills.
- Perform daily inspections in each store to ensure company standards in visual presentation, stock replenishment, and housekeeping are maintained.
- Fulfill all responsibilities of General Manager in his/her absence including responsiveness to landlord and home office requests.
Required Qualifications:
- Leadership qualities and demonstrated organizational skills.
- Excellent time-management skills and problem-solving abilities.
- Strong interpersonal skills with an ability to interact with diverse personalities.
- Ability to multi-task.
- Able to lift up to 40 lbs.
- Able to stand and walk throughout the shift.
- High School Diploma or Equivalent; Associate's degree or above preferred.
- Have a Driver’s License.
- Two years of previous retail management experience. Multi-store management experience required for multi-store locations.