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Goldfarb Luu PC

Intake Coordinator Administrative Assistant Job at Goldfarb Luu PC in Los Angele

Goldfarb Luu PC, Los Angeles, CA, United States, 90079

Intake Coordinator / Receptionist / Administrative Assistant
This is an IN-PERSON position at our office in Tarzana, CA. You MUST currently live within 10-15 miles of the office. This is not a remote work position.

We’re looking for a receptionist/intake coordinator/administrative assistant to call our firm “home.” Every day we come to work and make a difference in the lives of our clients. But to help more people, we need more help. We are an established, fast-paced Tarzana boutique estate planning and elder law firm seeking a full-time team member to answer phones, be our intake coordinator, and serve as an administrative assistant with a variety of firm projects.

We are looking for someone who is empathetic, organized, and has exceptional communication skills (both verbal and written). Having integrity, focusing on clients first, being detail-oriented, being accountable, and having a growth mindset is invaluable to the position. You must be willing to learn, ask questions, and be a perfectionist in your work, but not be uptight as a person. If you love being a part of a team and supporting others, can work independently, have a solid emotional IQ, and a sense of humor, you’ll fit right into our firm culture.

Responsibilities:

  1. Answering the phones and responding to email inquiries by following a script in a friendly and helpful way
  2. Collecting essential information from potential clients
  3. Data entry
  4. Maintaining databases
  5. Maintaining supply inventories
  6. Troubleshooting computers, printers, fax machines, scanners, shredders, and other office equipment
  7. Calling for maintenance and repairs of various office equipment as needed
  8. Processing the mail and documenting what is received in our office daily
  9. Communicating with potential clients and clients when we receive documents
  10. Photocopying, scanning, and sending faxes
  11. Assisting in administrative tasks related to operations, client support, and marketing
  12. Supporting our team members

Qualifications:

  1. Desire and ability to learn enough about estate planning and elder law to be able to effectively and efficiently handle the intakes
  2. Computer savvy in MAC platforms
  3. Accurate and fast typist (minimum 65 wpm)
  4. Ability to show empathy, patience, care, and support over the phone and in emails
  5. Experience as a receptionist/intake coordinator/administrative assistant
  6. Working knowledge of MS Office and office equipment such as photocopier, scanner, etc.
  7. Good communicator, written and oral
  8. Understanding and respect for confidentiality and policies
  9. Excellent organizational skills
  10. Great attention to detail
  11. Ability to work in a fast-paced environment
  12. Customer service experience is a plus
  13. Reliable transportation and resides locally

Compensation: $20 - $25 hourly

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