Bighornlaw is hiring: Intake Coordinator Administrative Assistant in Los Angeles

Intake Coordinator Administrative Assistant

Posted: 4 days ago

Description

This is an IN-PERSON position at our office in Tarzana, CA. You MUST currently live within 10-15 miles of the office. This is not a remote work position.

We’re looking for a receptionist/intake coordinator / administrative assistant to call our firm “home.” Every day we come to work and make a difference in the lives of our clients. But to help more people, we need more help.

We are an established, fast-paced Tarzana boutique estate planning and elder law firm seeking a full-time team member to answer phones, be our intake coordinator, and serve as an administrative assistant with a variety of firm projects.

We are looking for someone who is empathetic, organized, and has exceptional communication skills (both verbal and written). Having integrity, focusing on clients first, being detail-oriented, being accountable, and having a growth mindset is invaluable to the position. You must be willing to learn, ask questions, and be a perfectionist in your work, but not be uptight as a person. If you love being a part of a team and supporting others and can work independently, have a solid emotional IQ and sense of humor, you’ll fit right into our firm culture.

Responsibilities

• Answering the phones and responding to email inquiries by following a script in a friendly and helpful way
• Collecting essential information from potential clients
• Maintaining supply inventories
• Troubleshooting computers, printers, fax machines, scanners, shredders and other office equipment
• Calling for maintenance and repairs of various office equipment as needed
• Processing the mail and documenting what is received in our office daily
• Communicating with potential clients and clients when we receive documents
• Photocopying, scanning, and sending faxes
• Assisting in administrative tasks related to operations, client support, and marketing
• Supporting our team members

Qualifications

• Desire and ability to learn enough about estate planning and elder law to be able to effectively and efficiently handle the intakes
• Computer savvy in MAC platforms
• Accurate and fast typist (minimum 65 wpm)
• Ability to show empathy, patience, care, and support over the phone and in emails
• Experience as a receptionist/intake coordinator / administrative assistant
• Working knowledge of MS Office and office equipment such as photocopier, scanner etc.
• Good communicator, written and oral
• Understanding and respect for confidentiality and policies
• Excellent organizational skills
• Great attention to detail
• Ability to work in a fast-paced environment
• Customer service experience is a plus
• Reliable transportation and resides locally

Compensation: $20 - $25 hourly

About Goldfarb Luu PC

Are you feeling that you might not be in the right job? Do you want to feel invaluable and appreciated at work in a drama-free environment? Do you want to be supported and encouraged to grow your professional skills? Do you want to be beyond busy with a never-ending to-do list?

If so – we might want to meet you.

Our office is relaxed, fun, and casual, but we have exceedingly high standards. We are a boutique law firm and strive to develop lifelong relationships with our ideal clients; we specialize in counseling and education. We help clients with estate planning, trust administration, conservatorship, and probates. We want clients to experience ultimate satisfaction and peace of mind.

Our firm is unique and we practice law very differently than the industry standard.

We are committed to diversity, equity, and inclusion.

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