Envision Staffing Solutions is hiring: Customer Service in Fort Lauderdale

3 Customer Service opportunities in Davie!!! Must be able to start contracting quickly. 

Opportunity is a customer service position supporting a large clinic. The position is a call center type position. Healthcare background would be preferred but not required. $17hr starting as a contractor. 

We are currently a team of 2 but looking to expand our team. We are looking for the brightest personalities to join our dynamic team. We think when it comes to customer service our agents should radiate our outgoing, friendly can-do attitudes. For the right person, that smile in their voice comes naturally.

Sound like you? We want to speak with you!

What Will I Be Doing?

• Answering phones, emails, and live chat from patients
• Professionally responding to patient inquiries
• Identifying, escalating priority issues, and reporting to high-level management.
• Following up on complicated patient interactions where required.
• Recording details of patient interactions (proficiently and accurately)
• Develop rapport with patients, with an upbeat and positive attitude
• Offer solutions- not excuses

What qualities do I have?

• Excellent customer service attitude.
• Ability to engage and tailor interactions with each customer, making their experience exceptional
• Friendly, confident, and a self-starter
• Bilingual
• Strong verbal and written communicator
• Positive and quick troubleshooter

What qualifications do I need?

• 0-1 year of customer service-related experience (preferred)
• 0-1 year of call center (preferred)
• Basic knowledge of computers e.g navigation, 30+ words per minute, copy/paste, open tabs (required)
• Excellent grammar, punctuation, and spelling (required)

What are the benefits?

• Health, Dental, Vision
• 401k Savings
• Employee Advancement, Career Path Development
• Promote from within
• Paid Time Off for ALL employees, starts earning from day 1!