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DLA LLC

Business Operations Manager

DLA LLC, Fairfield, NJ


Description

As a leading firm focused on internal audit, accounting and corporate finance, our goal at DLA, LLC is to continuously develop our employees and to embrace a culture that combines fun with hard work and dedication!

We are actively recruiting a Business Operations Manager with strong Excel and applications experience to focus on ensuring operational efficiency and accuracy across the firm. This role requires a proactive individual capable of managing reports, identifying operational challenges, and implementing process improvements. The Operations Manager will be responsible for driving key operational initiatives to align with the firm's strategic objectives.

DLA is a dynamic professional services firm specializing in navigating complexity across accounting, IT, and litigation support. We are dedicated to delivering exceptional client service and fostering a collaborative, innovative culture. Our commitment to excellence drives us to continually optimize our processes, ensuring efficiency and effectiveness across all business operations. The Business Operations Manager will play a pivotal role in maintaining this high standard, working closely with leadership to enhance operational workflows and achieve strategic goals.

Duties & Responsibilities:

Second line of defense to ensure operational and management accuracy, efficiency and effectiveness, to include but not limited to:
  • Ensure the business groups actively manage Accounts Receivable.
  • Review management and operational reports to ensure operational accuracy.
  • Analyze forecasts to identify and address effective utilization of staff.
  • Monitor daily operational reports to detect and resolve anomalies.
  • Evaluate budget to actuals for proactive management of utilization, realization, for efficiency and accuracy.
  • Assess proposed forecasts and capacity reports to ensure alignment with operational goals.
  • Document processes to maintain consistency and optimize workflows.
  • Research and propose technology solutions to enhance operational efficiency.


Knowledge & Skills:

  • Bachelor's degree in business administration, operations management, or a related field.
  • 8+ years of experience in operations management or a similar role, preferably in a professional services environment.
  • Strong proficiency in MS Excel and other business applications/ reporting tools relating to analytics, data visualization, project management, etc.
  • Proficiency in interpreting operational reports, including AR, WIP, and EAC metrics.
  • Strong skills in process documentation, optimization, and capacity planning.
  • Experience with resource utilization and workforce management.
  • Excellent communication and interpersonal skills for cross-functional collaboration.
  • Strong analytical and decision-making abilities to address operational challenges.
  • Adaptable to a dynamic work environment with shifting priorities.

Why DLA:

  • Unlimited PTO and your birthday is a holiday.
  • 401(k) retirement plan with a company match.
  • Commuting expenses reimbursed.
  • Continuing education courses and training.
  • Employee referral and commissions programs.
  • Robust healthcare plans.


Our clients come from all walks of life and so do we. DLA hires great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for consulting, you will find a home with us.

Our company is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

DLA is growing rapidly. Come be a part of our success story!