Vice President, People Operations

The VP, People Operations will help our communities thrive by driving continuous improvement in HR processes, systems and services that support the scalability and growth of the organization. The successful candidate will lead the design, implementation, and administration of operational processes to deliver HR programs and initiatives that support a high-performance culture and employee experience. The VP, People Operations will support a value-based culture that is unabashedly driven by our purpose of Helping Communities Thrive.

While growing at an accelerated rate, we support the health journey of patients by authentically living our values: Purpose Driven, Relationships Matter, Serve Others First, and Inspire Creativity. We have been recognized as a Top Workplace by The Dallas Morning News for five consecutive years. If you love serving others and would like to make a material difference in an industry-transforming organization, we invite you to apply.

Accountabilities:

• Develop scalable methodologies and tools to optimize and streamline core processes that make up the employment lifecycle, including hiring, onboarding, timekeeping, payroll administration, compliance, and compensation/benefit administration. Identifies opportunities for improvement and innovation.
• Implement and optimize HR systems, ensuring they are efficient and scalable.
• Evaluate existing HR technologies and make recommendations for improvements that enhance user experience, data accuracy, and operational accuracy.
• Lead cross-function automation initiatives that improve HR service delivery and reduce manual effort to drive productivity and employee engagement.
• Lead vendor selection processes for HR systems and solutions that will enhance the People Operations function.
• Create people data analytics capabilities by partnering with various stakeholders and HRBPs to understand data needs, create data reporting functionality and provide actional insights to support decision making.
• Support rapid growth and mergers by developing and leading the transition plan for system integration and people operations process alignment.
• Leads the People Operations team to deliver high quality and responsive HR services, programs, and procedures, ensuring the team can effectively address the opportunities of a highly dynamic and fast-paced organization.
• Manage, mentor, and develop team members by providing guidance and leadership to ensure high performance culture within the team.
• Collaborate with IT/Technology internal teams and external vendors for shared accountability and delivery.
• Collaborate with HR Business Partners in the planning, development, and implementation of major policy and business initiatives to ensure a cohesive approach to HR service delivery.
• Oversee annual compensation cycles, including performance-based merit and variable compensation programs.
• Ensure ongoing compliance with federal, state, and local employment laws, regulations, and reporting requirements.

Minimum Qualifications:

• Analytical Thinker: Able to provide strategic advice and direction for HR Operations in all areas of employment lifecycle.
• People-Centric Leader: Focused on fostering a positive and supportive work environment.
• Proactive and Solution-Oriented: A go-getter who can identify and implement improvements; outstanding project management skills.
• Trustworthy Advisor: Reliable and able to build trust with leaders and team members across a complex organization.
• Strong Communicator: Able to effectively communicate at all levels of the organization.
• Compassionate and Firm: Balances compassion with the ability to confront and resolve issues.
• Change Leader: Skilled in managing and leading change initiatives to support organizational growth.
• Culture Champion of our purpose and values.

Required Experience:

• Minimum of 10 years of experience in HR, including at least 5 years in leading HR Operations with a track record of successful execution of human resources programs and operations.
• Expertise in creating/implementing processes and systems to automate, simplify and improve HR ops across the organization.
• Expertise in creating actionable data analytics.
• Background in M&A with a focus on operational excellence and change management.
• Experience working in a matrix environment with key partners in the IT/Technology team and external vendor management.
• Degree in HR or related field.
• SHRM Certified Professional or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.