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COMSO

Systems Administrator ll (TS/SCI w/ POLYGRAPH REQUIRED)

COMSO, Annapolis Junction, Maryland, United States, 20701


Systems Administrator ll (TS/SCI w/ POLYGRAPH REQUIRED)

Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA+20701)

Description

COMSO, Inc. is a powerhouse when it comes to empowering federal government stakeholders to fulfill their mission with confidence and efficiency. Our staff brings knowledgeable IT systems expertise, software development proficiency, innovative learning solutions for workforce development, and exceptional operations and production support. We were founded in 1988, and remain a recognized woman owned small business, operating in several states including Maryland, Georgia, Hawaii, Texas, and Alaska. We are honored to be recognized as a Top Workplace for seven years running by the Baltimore Sun Media Group.

Currently, we are seeking anSystems Administrator llto join our Team!

** Must have active TS/SCI w/ Polygraph before consideration.**

Description:

Resolves technical requests from self-service tickets in support of internal and/or external customers

Creates, deletes, and modifies customer accounts

Maintains and updates records and tracking databases

Alerts management to recurring problems and patterns

Candidate must be a team player and must have the ability to adapt in a dynamic, fast-paced environment

Must be able to multi-task and possess good communication and customer service skills

Shifts:

Monday - Friday, 7PM-3AM

Sunday - Thursday, 7AM-3PM

Requirements:

Bachelor's Degree and 10 years of applicable experience (5 years of applicable experience can be substituted for the degree)

Certification:IAT level 1 required (A+ or Network+)

Customer Service Data Entry

Microsoft Office

Windows

Active Directory

ServiceNow Ticketing System

Clearance Requirements

TS/SCI w/ POLYGRAPH REQUIRED BEFORE CONSIDERATION

Benefits:

100% company-paid Medical deductible w/ low premiums, Dental, Vision

Flexible Spending Account (FSA)

Short-term & Long-term Disability

401K: 6% dollar-for-dollar match (vested immediately)

Paternal Leave (same amount of time for mother & father)

Paid Time Off

11 Federal Holidays

Birthday Holiday

2-week fully paid Sabbatical every 5 years

Emergency Facility Closure Days

COMSO, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or protected Veteran status.