State of Minnesota
Applications Administrator - ITS4
State of Minnesota, Saint Paul, Minnesota, United States, 55130
Working Title: Applications Administrator
Job Class: Information Technology Specialist 4
Agency: Minnesota IT Services
This position was previously announced on 10/29/2024. If you already applied for this job, you do not need to reapply.
Job ID
: 81358
Location
: St. Paul
Telework Eligible
: Yes - #LI-Hybrid
Full/Part Time
: Full-Time
Regular/Temporary
: Unlimited
Who May Apply
: Open to all qualified job seekers
Date Posted
: 1/7/2025
Closing Date
: 1/21/2025
Hiring Agency/Seniority Unit
: Minnesota IT Services
Division/Unit
: Department of Public Safety/Bureau of Criminal Apprehension
Work Shift/Work Hours
: Day
Days of Work
: Monday - Friday
Travel Required
: No
Salary Range:
$36.52 - $60.24 / hourly; $76,253 - $125,781 / annually
Job Class Option
: Systems Software
Classified Status
: Classified
Bargaining Unit/Union
: 214 - MN Assoc of Professional Empl/MAPE
FLSA Status
: Exempt - Administrative
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,600+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Bureau of Criminal Apprehension (BCA) within the Department of Public Safety (DPS). MNIT BCA provides comprehensive IT operations and support services, custom application development, and dedicated business-specific support functions for investigative and specialized law enforcement services. You will support an agency that partners with law enforcement, public safety, and criminal justice agencies to prevent and solve crimes.
As an Applications Administrator, you will maintain and support criminal justice information systems software, both commercial, off-the-shelf (COTS) and custom-developed applications to meet business needs and ensure successful operation of these systems. This position is responsible for monitoring system availability and performance, troubleshooting incidents and problems related to system performance and user issues, making configuration changes to systems related to user role changes, business rule or workflow changes, and system performance needs. This position works with partner agencies and vendors to onboard new integrations and new users of systems and services. This position will primarily support a sub-group of MNJIS applications and will serve as a backup for other application support team members by cross-training in their areas. The application administrator will also coordinate with business product managers, other IT functional areas and vendor support staff as necessary to successfully plan and deploy updates and new releases for COTS and custom-developed applications.
This position allows an employee to telework up to three (3) days per week after completion of probation.
Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St Paul, Minnesota.
Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.
Minimum Qualifications
Candidates must clearly demonstrate all of the following qualifications in their resume.
Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp)
:
Position requires a minimum of four (4) years of IT experience supporting and monitoring enterprise software applications, including end user support and performance monitoring.
Experience must include:
Troubleshooting and problem solving of user issues, system performance and workflow issues.
Using monitoring tools, such as, Microsoft SCOM, Qflex, SolarWinds, or Splunk.
Analyzing SQL queries and Microsoft Open Database Connectivity (ODBC) or Java Database Connectivity (JDBC) to support database connections.
Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
Customer service skills that include active listening, empathy, and problem-solving.
A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year.
Preferred Qualifications
Knowledge of web services and service oriented architecture.
Experience with transaction workflows.
Knowledge of and experience with HTML, XML schemas, XSL transforms, SOAP, WDSL, and JavaScript.
Experience reading and understanding various programming languages, including C# and Java.
Familiarity with MarkLogic.
Experience with IBM WebSphere message queue.
Criminal justice information systems experience, knowledge of criminal justice process and/or terminology, especially in the areas of biometrics and criminal histories.
Additional Requirements
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
SEMA4 Records Check (applies to current and past state employees only)
Criminal History Check
Reference Check
Social Security and Address Verification
Education Verification
CJIS Background Check
Drug screen
Other legally required checks
Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
Job Class: Information Technology Specialist 4
Agency: Minnesota IT Services
This position was previously announced on 10/29/2024. If you already applied for this job, you do not need to reapply.
Job ID
: 81358
Location
: St. Paul
Telework Eligible
: Yes - #LI-Hybrid
Full/Part Time
: Full-Time
Regular/Temporary
: Unlimited
Who May Apply
: Open to all qualified job seekers
Date Posted
: 1/7/2025
Closing Date
: 1/21/2025
Hiring Agency/Seniority Unit
: Minnesota IT Services
Division/Unit
: Department of Public Safety/Bureau of Criminal Apprehension
Work Shift/Work Hours
: Day
Days of Work
: Monday - Friday
Travel Required
: No
Salary Range:
$36.52 - $60.24 / hourly; $76,253 - $125,781 / annually
Job Class Option
: Systems Software
Classified Status
: Classified
Bargaining Unit/Union
: 214 - MN Assoc of Professional Empl/MAPE
FLSA Status
: Exempt - Administrative
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,600+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Bureau of Criminal Apprehension (BCA) within the Department of Public Safety (DPS). MNIT BCA provides comprehensive IT operations and support services, custom application development, and dedicated business-specific support functions for investigative and specialized law enforcement services. You will support an agency that partners with law enforcement, public safety, and criminal justice agencies to prevent and solve crimes.
As an Applications Administrator, you will maintain and support criminal justice information systems software, both commercial, off-the-shelf (COTS) and custom-developed applications to meet business needs and ensure successful operation of these systems. This position is responsible for monitoring system availability and performance, troubleshooting incidents and problems related to system performance and user issues, making configuration changes to systems related to user role changes, business rule or workflow changes, and system performance needs. This position works with partner agencies and vendors to onboard new integrations and new users of systems and services. This position will primarily support a sub-group of MNJIS applications and will serve as a backup for other application support team members by cross-training in their areas. The application administrator will also coordinate with business product managers, other IT functional areas and vendor support staff as necessary to successfully plan and deploy updates and new releases for COTS and custom-developed applications.
This position allows an employee to telework up to three (3) days per week after completion of probation.
Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St Paul, Minnesota.
Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.
Minimum Qualifications
Candidates must clearly demonstrate all of the following qualifications in their resume.
Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp)
:
Position requires a minimum of four (4) years of IT experience supporting and monitoring enterprise software applications, including end user support and performance monitoring.
Experience must include:
Troubleshooting and problem solving of user issues, system performance and workflow issues.
Using monitoring tools, such as, Microsoft SCOM, Qflex, SolarWinds, or Splunk.
Analyzing SQL queries and Microsoft Open Database Connectivity (ODBC) or Java Database Connectivity (JDBC) to support database connections.
Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
Customer service skills that include active listening, empathy, and problem-solving.
A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year.
Preferred Qualifications
Knowledge of web services and service oriented architecture.
Experience with transaction workflows.
Knowledge of and experience with HTML, XML schemas, XSL transforms, SOAP, WDSL, and JavaScript.
Experience reading and understanding various programming languages, including C# and Java.
Familiarity with MarkLogic.
Experience with IBM WebSphere message queue.
Criminal justice information systems experience, knowledge of criminal justice process and/or terminology, especially in the areas of biometrics and criminal histories.
Additional Requirements
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
SEMA4 Records Check (applies to current and past state employees only)
Criminal History Check
Reference Check
Social Security and Address Verification
Education Verification
CJIS Background Check
Drug screen
Other legally required checks
Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.