Robert Half is hiring: Customer Service Representative in Richmond

Customer service representative openings!
Robert Half has an excellent career opportunity for an articulate, highly skilled customer service representative. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly changing call center.
How you will make an impact
•Receiving and placing telephone calls
•Quick learner who is tech savvy
•Provides accurate, friendly customer service in a timely fashion
•Adheres to policies and maintains confidentiality of records and client information
What we're looking for
•Experience processing complex transactions and performing extensive research to resolve complex customer inquiries
•Excellent verbal, written, and social communication skills
•Ability to interact effectively with internal and external partners and clients/customers
•Advanced Microsoft Office skills
•Ability to navigate multiple computer systems, applications, and utilize search tools to find information
•Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!Answering Inbound Calls, Call Center Customer Service, Customer Service, Data Entry, Email Correspondence, Inbound Outbound Calls, Microsoft Excel, Microsoft Word, Order Entry, Schedule Appointments, Zendesk