Texas Workforce Commission - TWC is hiring: HR Counselor (Occasional Telework) i

HR Counselor (HR Specialist V)

TWC is looking for an experienced Human Resources generalist to serve as an agency HR Counselor. This is a job that pulls from all areas of Human Resources. You might be called on to counsel an employee during a personal crisis, mediate a dispute between a manager and co-worker, or assist in an employee investigation. The position reports to the Director of Human Resources but works with management from across the agency.

Who We Are:
TWC connects people with careers all over the state. While we are headquartered on the north lawn of the Texas State Capitol in Austin, at 101 E. 15th Street, we have offices statewide. This position is an in-office position that will allow for occasional teleworking.

What You’ll Do:
The HR counseling program is available to all levels of TWC employees seeking impartial assistance with human resources issues or job-related problems. Employees and management are encouraged to consult with the HR counselor as a means of solving problems before they reach the complaint or grievance level. No two days are alike.

What You’ll Earn:
- The salary is $6,197.00 a month ($74,369 a year).
- Benefits include medical insurance, sick leave, vacation leave and a variety of retirement plans. Learn more: https://www.ers.texas.gov/Active-Employees/Health-Benefits
- TWC is a Family-Friendly Certified Workplace.

What You’ll Learn:
You’ll train in this job with an experienced TWC counselor who can show you the ropes and help you learn the specifics of the position. TWC also has a highly skilled Training and Development Department that offers a wide variety of courses to help our employees grow. And members of the HR team earn opportunities to train for additional HR generalist and specialty certifications from HRCI and/or SHRM.

What You Need to Get Hired:
- Experience in a variety of human resources employee relations.
- Familiarity with federal and state regulations governing personnel activities.
- Possession of good oral and written communication.
- Proven ability to handle multiple tasks and set priorities.
- Ability to explain policies and procedures to staff.
- History of maintaining confidentiality and sensitive information.
- History of mindful escalation of issues to your supervisor.
- Ability to work effectively as a member of a team.

Other Things We’ll be Looking For:
- Certification in Human Resources, either by HRCI or SHRM.
- Experience as an HR Counselor.
- Experience writing and interpreting policy.
- Training in dispute-resolution.

You Qualify With:
- Four years of full-time experience in positions that provided a thorough knowledge of principles of human resources management, office management policies, procedures, and practices, and of agency functions and organizational structures.
- Relevant academic credits may be applied toward experience qualifications for this position.

When Should You Apply/Other Things to Know:
- Apply now. This job is a 10-day posting that will be open until January 17, 2025. It’s a great job for an experienced HR professional and we think it will draw a lot of applicants.
- Candidates will be expected to complete a pre-interview questionnaire. Also, candidates chosen to interview should expect an in-box exercise as part of that process.
- Apply through WorkInTexas.com or Taleo.

Veterans:
Use your military skills to qualify for this position or other jobs. Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_HumanResourcesandTrainingandDevelopment.pdf

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.