Omnicom Media Group US H&S
Associate Director, Data Operations
Omnicom Media Group US H&S, Los Angeles, California, United States, 90079
The Company:
Hearts & Science has been inspired by confident marketers seeking business advantage in a world of personalized digital marketing, where CRM and addressable channels converge, and decisions must be made in real time to aggregate effective reach and deliver the right message at the right time.
Designed to inform brand strategies with real-time insights, Hearts & Science is a data-driven marketing agency with expert media planning and buying capabilities, among other services that include shopper marketing, marketing innovation and content activation.
The Company
Hearts & Science has been inspired by confident marketers seeking business advantage in a world of personalized digital marketing, where CRM and addressable channels converge, and decisions must be made in real time to aggregate effective reach and deliver the right message at the right time.
Designed to inform brand strategies with real-time insights, Hearts & Science is a data-driven marketing agency with expert media planning and buying capabilities, among other services that include shopper marketing, marketing innovation and content activation.
Associate Director, Data Operations
As an Associate Director, Data Operations you will ensure that our agency and client teams have access to timely, accurate, reliable data they can use to quickly make critical business decisions. Increasingly, the role needs to ensure these business decisions, analyses and optimizations are powered by AI either through ensuring accurate data, detecting & democratizing insights, or automatically making optimizations in real time. In order to achieve these goals, the role needs to excel in the following Marketing Intelligence competencies: Reporting, Data, and Technology Expertise Media and Marketing Industry Knowledge Data Quality, QA, Automation and Governance Delivery, Project Management, and Process Development Account, Stakeholder, and Relationship Management Creativity, Innovation, and Problem Solving Business Impact and Company Advancement Key Responsibilities
Leverages mastery of tools, systems, workflows, and project management to guide and evolve the data operations practice across all lines of business Optimize and streamline existing data workflows and dashboarding efforts across 50 data sources, while advancing additional projects in progress or pending Ensure established taxonomy and naming conventions are being upheld across all lines of business Lead a global team of 9 members while effectively collaborating with cross-functional teams Enforce governance and high data quality standards Sees business impact beyond team and function, connecting prioritization and work delivery to broader Annalect, Omnicom Group, and client goals Support the client and agency in data quality and use of data for better decision-making Campaign Reporting Capability Development & Delivery
Drive rapid development of innovative campaign reporting solutions that meets the reporting needs of all stakeholders. Ensure the capability delivers on-demand access to agency teams and clients in a manner that facilitates intuitive understanding and sound decision-making, be it through dashboards, reports, data services, or analytic environments Support defining and managing technology-driven processes that enable efficient access to usable data for analysis and presentation to empower agency teams to make informed decisions about their client's business in support of both U.S. and global accounts Support the development of business cases and transition campaign reporting delivery to the organization. Operate as an extension of offshore Annalect teams to support the successful delivery of campaign data solutions Provide expertise across data sources to drive the development of governance solutions (processes, technologies, etc.) to ensure achieving service level performance across accuracy, completeness, timeliness, and access rights Required Skills And Qualifications
BS/BA or MS in Business, Marketing, Statistics, Mathematics, Data Science, Information Systems, Computer Science, Engineering, or a relevant field 8+ years' experience in marketing science, advertising analytics, data operations, or business intelligence, , ideally in a media or agency environment 6+ years in marketing agency or directly working with marketing data - ideally focusing on paid media in Google, Meta, Amazon, TikTok, & Snapchat Expert in business intelligence technologies; direct use of Salesforce Marketing Cloud Intelligence (f/k/a Datorama), API connections, S3 buckets, Amazon Redshift and Tableau is required. Experience with programming/query languages for business intelligence purposes, including fluency in SQL, is strongly preferred. Familiarity with Python, JavaScript, or DAX is preferential. Ability to influence and manage cross-functional teams without formal authority; extensive involvement on projects including offshore, technology, operations, vendor, or agency teams required Ability to distill technical information for non-technical audiences and demonstrated success working with global, analytics, and client teams required Excellent communications skills; experience communicating across functional groups and leadership teams with varying degrees of technical background required
#LI-CC1
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health insurance, vision insurance, dental insurance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, vacation days, sick days, personal days, paid parental leave, paid medical leave, and STD/LTD insurance benefits.
Compensation Range
$110,000-$130,000 USD
This role is hybrid, requiring three (3) days per week in the office. The remaining two (2) days may be worked remotely. Specific in-office days will be discussed during the interview process, with flexibility to align with team needs. Please note that the number or required in-office days may be adjusted over time, potentially increasing the number of required in-office days based on business needs.
Hearts & Science is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Review Our Recruitment Privacy Notice
Hearts & Science has been inspired by confident marketers seeking business advantage in a world of personalized digital marketing, where CRM and addressable channels converge, and decisions must be made in real time to aggregate effective reach and deliver the right message at the right time.
Designed to inform brand strategies with real-time insights, Hearts & Science is a data-driven marketing agency with expert media planning and buying capabilities, among other services that include shopper marketing, marketing innovation and content activation.
The Company
Hearts & Science has been inspired by confident marketers seeking business advantage in a world of personalized digital marketing, where CRM and addressable channels converge, and decisions must be made in real time to aggregate effective reach and deliver the right message at the right time.
Designed to inform brand strategies with real-time insights, Hearts & Science is a data-driven marketing agency with expert media planning and buying capabilities, among other services that include shopper marketing, marketing innovation and content activation.
Associate Director, Data Operations
As an Associate Director, Data Operations you will ensure that our agency and client teams have access to timely, accurate, reliable data they can use to quickly make critical business decisions. Increasingly, the role needs to ensure these business decisions, analyses and optimizations are powered by AI either through ensuring accurate data, detecting & democratizing insights, or automatically making optimizations in real time. In order to achieve these goals, the role needs to excel in the following Marketing Intelligence competencies: Reporting, Data, and Technology Expertise Media and Marketing Industry Knowledge Data Quality, QA, Automation and Governance Delivery, Project Management, and Process Development Account, Stakeholder, and Relationship Management Creativity, Innovation, and Problem Solving Business Impact and Company Advancement Key Responsibilities
Leverages mastery of tools, systems, workflows, and project management to guide and evolve the data operations practice across all lines of business Optimize and streamline existing data workflows and dashboarding efforts across 50 data sources, while advancing additional projects in progress or pending Ensure established taxonomy and naming conventions are being upheld across all lines of business Lead a global team of 9 members while effectively collaborating with cross-functional teams Enforce governance and high data quality standards Sees business impact beyond team and function, connecting prioritization and work delivery to broader Annalect, Omnicom Group, and client goals Support the client and agency in data quality and use of data for better decision-making Campaign Reporting Capability Development & Delivery
Drive rapid development of innovative campaign reporting solutions that meets the reporting needs of all stakeholders. Ensure the capability delivers on-demand access to agency teams and clients in a manner that facilitates intuitive understanding and sound decision-making, be it through dashboards, reports, data services, or analytic environments Support defining and managing technology-driven processes that enable efficient access to usable data for analysis and presentation to empower agency teams to make informed decisions about their client's business in support of both U.S. and global accounts Support the development of business cases and transition campaign reporting delivery to the organization. Operate as an extension of offshore Annalect teams to support the successful delivery of campaign data solutions Provide expertise across data sources to drive the development of governance solutions (processes, technologies, etc.) to ensure achieving service level performance across accuracy, completeness, timeliness, and access rights Required Skills And Qualifications
BS/BA or MS in Business, Marketing, Statistics, Mathematics, Data Science, Information Systems, Computer Science, Engineering, or a relevant field 8+ years' experience in marketing science, advertising analytics, data operations, or business intelligence, , ideally in a media or agency environment 6+ years in marketing agency or directly working with marketing data - ideally focusing on paid media in Google, Meta, Amazon, TikTok, & Snapchat Expert in business intelligence technologies; direct use of Salesforce Marketing Cloud Intelligence (f/k/a Datorama), API connections, S3 buckets, Amazon Redshift and Tableau is required. Experience with programming/query languages for business intelligence purposes, including fluency in SQL, is strongly preferred. Familiarity with Python, JavaScript, or DAX is preferential. Ability to influence and manage cross-functional teams without formal authority; extensive involvement on projects including offshore, technology, operations, vendor, or agency teams required Ability to distill technical information for non-technical audiences and demonstrated success working with global, analytics, and client teams required Excellent communications skills; experience communicating across functional groups and leadership teams with varying degrees of technical background required
#LI-CC1
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health insurance, vision insurance, dental insurance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, vacation days, sick days, personal days, paid parental leave, paid medical leave, and STD/LTD insurance benefits.
Compensation Range
$110,000-$130,000 USD
This role is hybrid, requiring three (3) days per week in the office. The remaining two (2) days may be worked remotely. Specific in-office days will be discussed during the interview process, with flexibility to align with team needs. Please note that the number or required in-office days may be adjusted over time, potentially increasing the number of required in-office days based on business needs.
Hearts & Science is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Review Our Recruitment Privacy Notice