Abacus
UX Professional (Architect/Designer)
Abacus, Maryland Line, Maryland, us, 21105
Requisition Number OMF-REQ-0001484
Number of Resources 1
Start Date 9/5/2023
End Date 6/4/2024
Work Location MD Remote Location (MD Remote Location, Virtual, MD 00000)
Estimated Total Expense Amount Per Resource --
Requisition Status Open
Job Description
Type of Service Contingent Workforce - Technology
Job Title UX Professional (Architect/Designer)
Job Description
UX Researcher - Loan Booking
OneMain's UX Design team is dedicated to building digital products that improve the financial well-being of hardworking Americans. We're responsible for shaping how customers experience OneMain by providing a journey infused with ease and context, so customers can gain confidence and optimism in their financial futures.
We're looking for a UX Researcher with proven experience executing qualitative and quantitative UX research studies for digital products. In this role, you will be responsible for working closely with designers, product managers, and engineers to plan research, conduct studies, and present insights that drive customer-centered experiences.
You'll be great if you're...
n expert researcher. Intently curious, expert moderator and flawless executor. strong communicator. You present brilliant work with clarity and enthusiasm. UX enthusiast. Customer centered design thinker that uses UX best practices. collaborative builder. You embrace ambiguity and collaboration without ego. Responsibilities
Collaborate with UX and Product leaders to plan research using diverse methodologies, conduct studies, and synthesize findings into actionable insights that drive product and design decisions Cultivate a deep understanding of customer needs and behaviors and promote a customer-centric product mindset amongst partners. Seek out digital experience metrics to uncover opportunity and inform design strategy and optimization Collaborate with cross-functional stakeholders to align research activities with strategy and business impact Promote best practices for user research and advance team capabilities. Continuously cultivate topics for future research from product teams
Top 3 areas to highlight: Collaborate with UX and Product leaders to plan research using diverse methodologies, conduct studies, and synthesize findings into actionable insights that drive product and design decisions. This will likely require field visits and interviews. Continuously cultivate topics for future research from product teams Exceptional communication skills, including the ability to present findings and collaborate with a wide variety of product stakeholders.
Remote workers accepted but travel related to field studies and field work required.
Skill/Experience/Education Mandatory Skills 5+ years experience in UX Research (qual and quant) for digital products (non-marketing) to plan, conduct, and synthesize research and report insights Flexible and creative approach to research, with expertise in selecting and executing appropriate methods including user interviews, usability testing, ethnographic studies, participatory design, surveys, and more. Strong knowledge of best practices in research, human-centered design, and design thinking. Exceptional communication skills, including the ability to present findings and collaborate with a wide variety of product stakeholders. Ability to adapt and excel in a rapidly transforming environment. Experience with ethnographic field studies and availability to travel to sites Desired Skills Prior experience with Financial Services / FinTech. Successful record of working in a complex Enterprise organization. Skill Matrix No records found dditional Requirements No records found
OneMain's UX Design team is dedicated to building digital products that improve the financial well-being of hardworking Americans. We're responsible for shaping how customers experience OneMain by providing a journey infused with ease and context, so customers can gain confidence and optimism in their financial futures.
We're looking for a UX Researcher with proven experience executing qualitative and quantitative UX research studies for digital products. In this role, you will be responsible for working closely with designers, product managers, and engineers to plan research, conduct studies, and present insights that drive customer-centered experiences.
You'll be great if you're...
n expert researcher. Intently curious, expert moderator and flawless executor. strong communicator. You present brilliant work with clarity and enthusiasm. UX enthusiast. Customer centered design thinker that uses UX best practices. collaborative builder. You embrace ambiguity and collaboration without ego. Responsibilities
Collaborate with UX and Product leaders to plan research using diverse methodologies, conduct studies, and synthesize findings into actionable insights that drive product and design decisions Cultivate a deep understanding of customer needs and behaviors and promote a customer-centric product mindset amongst partners. Seek out digital experience metrics to uncover opportunity and inform design strategy and optimization Collaborate with cross-functional stakeholders to align research activities with strategy and business impact Promote best practices for user research and advance team capabilities. Continuously cultivate topics for future research from product teams
Top 3 areas to highlight: Collaborate with UX and Product leaders to plan research using diverse methodologies, conduct studies, and synthesize findings into actionable insights that drive product and design decisions. This will likely require field visits and interviews. Continuously cultivate topics for future research from product teams Exceptional communication skills, including the ability to present findings and collaborate with a wide variety of product stakeholders.
Remote workers accepted but travel related to field studies and field work required.
Skill/Experience/Education Mandatory Skills 5+ years experience in UX Research (qual and quant) for digital products (non-marketing) to plan, conduct, and synthesize research and report insights Flexible and creative approach to research, with expertise in selecting and executing appropriate methods including user interviews, usability testing, ethnographic studies, participatory design, surveys, and more. Strong knowledge of best practices in research, human-centered design, and design thinking. Exceptional communication skills, including the ability to present findings and collaborate with a wide variety of product stakeholders. Ability to adapt and excel in a rapidly transforming environment. Experience with ethnographic field studies and availability to travel to sites Desired Skills Prior experience with Financial Services / FinTech. Successful record of working in a complex Enterprise organization. Skill Matrix No records found dditional Requirements No records found