Manager of Program Experience

JOB SUMMARY
The Cesar Chavez Foundation Education Fund is seeking a partnerships-oriented and student outcomes-driven leader who will collaborate with our districts to oversee smooth implementation of CCF programs across multiple districts. The Manager of Program Experience will manage a portfolio of district partners, establish and maintain authentic relationships, be the face of CCF with our district partners leading all program set-up, support and business operations to ensure our programs achieve our goals for students and educators.

EDUCATION AND EXPERIENCE

1. Experience managing complex projects to achieve student and educator goals
2. Understanding of instruction and assessments
3. Bachelor’s Degree required (Masters preferred)
4. 5-7 years of operations or program implementation experience in the field of education

ROLE RESPONSIBILITIES

Launch and Monitor Program Implementation:

1. Serve as the first line of communication and support to our district partners when preparing and implementing a program
2. Provide a high level of service and dedication to students and teachers across our district partners, responding to pre- and during-program requests and concerns
3. Develop and implement project plans including goals, timelines, and responsibilities and effectively communicate these plans with your internal team of program design colleagues and part-time consultants
4. Evaluate project outcomes on an ongoing basis and recommend improvements for future projects
5. Develop new systems to maximize quality and efficiencies as our programs grow and scale into additional districts

Business Support:

1. Oversee district partner invoicing and payment processing
2. Review contracts to ensure partner needs are fully understood and all aspects of partnership are fulfilled with excellent quality
3. Support with vendor and consultant payments

Cultivate Partner Relationships:

1. Develop and maintain relationships with various stakeholders including district administrations that lead to strengthening the implementation
2. Help secure renewals by developing strong relationships with key decision-makers and supporting users within the district, school, or organization

Managing Team & Collaboration:

1. Implement plan to hire and recruit support staff
2. Train, coach, and evaluate support staff
3. Design systems and make recommendations to increase role clarity and efficiency
4. Collaborate and support other team members and departments, as appropriate

QUALIFICATIONS AND DESIRED CHARACTERISTICS

1. Thorough knowledge of TK-8 education landscape and embodies a deep-seated belief in the ability of students in under-resourced communities to achieve
2. Baseline knowledge and language about TK-8 instruction and assessment
3. Ability to translate new ideas into easily digestible plans, presentations and programs
4. Ability to be nimble, try out new ideas and improve programs as they develop
5. Highly organized and detail-oriented
6. Team player; pitches in wherever needed to help the team's work lead to success. Ability to collaborate with others on fast-moving projects.
7. Excellent written and verbal communication skills, leading to the ability to form relationships with multiple stakeholders (school leaders, district staff, teachers, consultants, community organizations)
8. Motivated to use data and performance metrics to drive continuous improvements and achieve the results that matter most
9. A strong interest in constant developing and learning
10. Personifies the social justice ideals and values espoused by Cesar Chavez and embodies the Si Se Puede! attitude fueling the Farmworker Movement

COMPENSATION RANGE
$70,000-$75,000 annually DOE

Equal Opportunity Employer, including disabled and veterans.