HR Generalist

The HR Generalist at ZRS Management is responsible for overseeing the day-to-day operations of the Human Resources department, including employee relations, regulatory compliance, performance management, and administering employee services like benefits and leave. The HR Generalist will work closely with the Human Resources Manager and Regional Managers to ensure HR initiatives align with business goals and support both management and employees.

This role serves as a backup to the HR Manager in their absence and may provide support to the Payroll Director when needed.

DUTIES and SPECIFICATIONS:

The HR Generalist’s primary responsibilities include but are not limited to the following:

• Act as a liaison between management and employees, addressing questions and resolving work-related issues.
• Advise management on HR policies, procedures, laws, and regulations.
• Handle employee relations, including investigating complaints, mediating disputes, and administering disciplinary actions.
• Manage HR-related communications and ensure accurate and timely responses to employee inquiries.
• Oversee internal job board, processing internal applications and coordinating with relevant departments.
• Prepare offer letters, job descriptions, and other employment documentation.
• Facilitate New Hire Orientation and ensure timely completion of onboarding tasks.
• Ensure compliance with I-9 regulations and maintain accurate records.
• Generate and distribute HR newsletters and manage employee recognition programs.
• Conduct exit interviews and prepare turnover reports.
• Run reports and analyze data from various HR systems (Workday, WageWorks, Lincoln Financial).
• Make recommendations to improve HR policies and practices.
• Maintain employee records and manage benefits-related data.
• Coordinate open enrollment and performance management processes.
• Monitor leave of absence requests and manage disability paperwork.
• Send benefits premium catch-up letters to employees as needed, ensuring accurate and timely communication regarding benefits coverage and payments.
• Analyze training needs and make recommendations for manager development.
• Provide support to the Payroll Director on Workers’ Compensation claims and coordinate related processes.
• Assist with reporting requirements of all relevant government rules and regulations, including the Employee Retirement Income Security Act (ERISA), EEO-1 reporting, OSHA, and 5500 filing.
• Ensure compliance with federal and state laws regarding benefits, FMLA, ADA, and other employment regulations.
• Collaborate on HR and payroll projects aimed at enhancing employee engagement and satisfaction.
• Other duties as assigned by the HR Manager and Payroll Director.

SKILLS and ABILITIES

• Ability to partner and collaborate with upper management and employees at multiple levels to achieve business goals.
• Ability to think strategically and translate strategies into actionable plans.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough knowledge of federal and state employment laws.
• Requires excellent oral, interpersonal and written communication skills.
• Detail-oriented with excellent organizational skills.
• Strong computer knowledge: MS Outlook, Word, Excel, Power Point, database applications, internet/web-based benefit programs such as Workday preferred.
• Confidentiality and discretion a must; ability to handle sensitive situations.
• Solid business acumen with a strong ability to work independently.

QUALIFICATIONS

• Bachelor’s degree or at least one year of human resource experience preferred.
• PHR or SHRM-CP certification preferred.

WORKING CONDITIONS:

The HR Generalist works in an office environment. They work normal business hours, although long hours and evening meetings are sometimes required. This position is exempt from overtime and may entail working hours as needed to perform the position requirements satisfactorily. This position will involve light travel for training and education seminars.