InterVision Systems
InterVision Systems is hiring: Amazon Connect Data Engineer in Saint Louis
InterVision Systems, Saint Louis, MO, United States, 63107
Are you looking for a challenging role as an Amazon Connect Data Engineer?
As a leading strategic service provider (SSP), InterVision assists IT leaders & C-Suite executives in solving the most crucial business challenges they face by solving for the right technology, deployed on the right premises, and managed through the right model to fit their unique demands and meet their long-term goals.
InterVision's mission is to transform business through the evolutionary power of technology, and we are committed to unlocking value by delivering innovative technology services through a consultative approach. Our people are the best in their field!
If you are looking for a career changing opportunity, we want to meet you!
InterVision Systems Inc. is seeking a seasoned Data Engineer with proven expertise in Amazon Connect to join our dynamic application development team. This is not an entry-level role; we are seeking a professional who has worked extensively in production environments, possesses hands-on experience with complex data engineering tasks, and has demonstrated success in delivering scalable solutions with measurable business impact.
In this role, you will lead data initiatives leveraging your deep understanding of Amazon Connect to create custom SQL queries, analyze data, and deliver actionable insights. You will collaborate across teams to optimize the reporting and analysis capabilities built by the Amazon Connect development team, focusing on advanced metrics, KPIs, and data aggregation processes.
What We're Looking For:
What You'll Bring:
Not a Fit If:
How Do We Back Our Strong Reputation?
GREAT PLACE TO WORK: InterVision is an AWS Premier Partner and Microsoft Azure Gold Partner with a rapidly growing team of world class AWS and Azure Solution Architects, Cloud Engineers, DevOps Specialists, Security Specialists, Network specialists, Database specialists, Big Data specialists, and ML/AI data scientists. InterVision has Architects and Engineers with many AWS, Azure, and GCP certifications. We also have Architects and Engineers with extensive edge technology and hybrid cloud experience, as well as application development experience. Our team has experience with a wide variety of AWS services, and we are increasingly growing our Azure practice so that many of our team are experts in multi-cloud environments. InterVision has many AWS competencies - Migration, DevOps, Digital Workplace, Storage, Government and Education. We do work for many different types of clients in many different business domains. Our team is widely dispersed across the US but is in constant communication using Slack and other collaboration tools, so you will immediately feel welcome and part of the team and will be able to share your experiences and learn from others. We invest in our team: All of staff have access to ongoing education and personal development.
CUSTOMER SUCCESS: When it comes to technology, our 25+ year history has guided some of the largest and most influential companies solve their problems with a broad range of innovative technologies ranging from network infrastructure to collaboration to cloud migrations.
InterVision can not only help clients refine their strategy with the right technology and the right cloud strategy, but also bring the resource models to take it to the finish line, assuring them a powerful combination of vision and capabilities.
BROAD CAPABILITIES: InterVision offers a wide range of services and solutions that organizations need to thrive in today's dynamic IT market, including a broad range of innovative solutions for datacenter and cloud transformation, IT resiliency, modern communications, remote workforce, and advanced data analytics. We are competitive at all levels of engagement.
INDUSTRY ACCOLADES: InterVision has received some of the technology industry's most prestigious awards and acknowledgements - repeatedly by Gartner® and Forrester™ plus Inc. Magazine's 5000 Fastest Growing Private Companies.
TOP VENDOR CERTIFICATIONS: InterVision holds the highest certifications and partner levels with leading technology vendors, and we have teams of trained, certified engineers supporting their solutions. Here are just a few of the certifications from our list of 80+ vendors: Amazon Partner Network (APN) Premier Consulting Partner (with seven competencies), NetApp Star Partner, Cisco Gold Certification, Cisco Cloud and Managed Services Master, Juniper Elite Partner, Microsoft Gold Partner, AT&T Premier Partner, Palo Alto Networks Diamond Partner, and VMware Premier Partner to name a few.
#LI-JD1
As a leading strategic service provider (SSP), InterVision assists IT leaders & C-Suite executives in solving the most crucial business challenges they face by solving for the right technology, deployed on the right premises, and managed through the right model to fit their unique demands and meet their long-term goals.
InterVision's mission is to transform business through the evolutionary power of technology, and we are committed to unlocking value by delivering innovative technology services through a consultative approach. Our people are the best in their field!
If you are looking for a career changing opportunity, we want to meet you!
InterVision Systems Inc. is seeking a seasoned Data Engineer with proven expertise in Amazon Connect to join our dynamic application development team. This is not an entry-level role; we are seeking a professional who has worked extensively in production environments, possesses hands-on experience with complex data engineering tasks, and has demonstrated success in delivering scalable solutions with measurable business impact.
In this role, you will lead data initiatives leveraging your deep understanding of Amazon Connect to create custom SQL queries, analyze data, and deliver actionable insights. You will collaborate across teams to optimize the reporting and analysis capabilities built by the Amazon Connect development team, focusing on advanced metrics, KPIs, and data aggregation processes.
What We're Looking For:
- Significant Professional Experience (Required):
- A minimum of 5 years of hands-on technical experience in data engineering, with a strong focus on SQL development and Amazon Web Services (AWS) solutions.
- Prior work in production environments solving real-world business challenges with robust, scalable solutions.
- Experience in managing large-scale data pipelines, cross-team collaborations, and performance-critical projects.
- Amazon Connect Expertise (Required):
- In-depth knowledge of data structures and flows for CTRs, Agent Events, Contact Lens, and Evaluations.
- Proven experience extracting, analyzing, and leveraging Amazon Connect data for actionable insights.
- Proficiency in Athena for querying Amazon Connect data.
- SQL Mastery:
- Advanced skills in joins, aggregations, window functions, partitioning, and ranking.
- Demonstrated ability to write and optimize complex SQL queries in live production systems.
- AWS Services:
- Kinesis/Firehose: Strong understanding of data streaming and real-time processing.
- AWS Glue: Skilled in working with external tables, partitioning, and handling semi-structured data (JSON/Parquet).
- CloudWatch:
- Expertise in log analysis, creating and querying CloudWatch Logs Insights, and setting up alarms/metric filters.
- Lambda: Practical experience building, optimizing, and maintaining Lambda functions.
- S3: Deep understanding of storage solutions and cross-account replication.
- Programming Proficiency:
- Advanced knowledge of Python (including boto3 for AWS).
- Experience integrating Snowflake and Lambda solutions.
- Infrastructure Expertise:
- AWS CloudFormation, SAM, CDK: Demonstrated ability to manage infrastructure as code and build CI/CD pipelines.
- Git: Skilled in version control, managing branches, and resolving complex merges in team environments.
- Data Platforms:
- Snowflake: Expertise in optimizing queries and large-scale data warehousing.
- Tableau: Proven ability to create impactful reports and visualizations for stakeholders.
What You'll Bring:
- Problem-Solving Acumen: The ability to design innovative solutions for complex data engineering challenges.
- Demonstrated Impact: A history of delivering measurable business results through data engineering.
- Advanced Skillset: A mastery of tools and technologies that exceeds foundational knowledge, applied in production.
- Independent Leadership: The ability to thrive in high-impact, fast-paced environments without requiring extensive mentorship.
Not a Fit If:
- You are a recent graduate or transitioning into data engineering from another field without direct experience.
- You lack substantial hands-on expertise in Amazon Connect or AWS services.
How Do We Back Our Strong Reputation?
GREAT PLACE TO WORK: InterVision is an AWS Premier Partner and Microsoft Azure Gold Partner with a rapidly growing team of world class AWS and Azure Solution Architects, Cloud Engineers, DevOps Specialists, Security Specialists, Network specialists, Database specialists, Big Data specialists, and ML/AI data scientists. InterVision has Architects and Engineers with many AWS, Azure, and GCP certifications. We also have Architects and Engineers with extensive edge technology and hybrid cloud experience, as well as application development experience. Our team has experience with a wide variety of AWS services, and we are increasingly growing our Azure practice so that many of our team are experts in multi-cloud environments. InterVision has many AWS competencies - Migration, DevOps, Digital Workplace, Storage, Government and Education. We do work for many different types of clients in many different business domains. Our team is widely dispersed across the US but is in constant communication using Slack and other collaboration tools, so you will immediately feel welcome and part of the team and will be able to share your experiences and learn from others. We invest in our team: All of staff have access to ongoing education and personal development.
CUSTOMER SUCCESS: When it comes to technology, our 25+ year history has guided some of the largest and most influential companies solve their problems with a broad range of innovative technologies ranging from network infrastructure to collaboration to cloud migrations.
InterVision can not only help clients refine their strategy with the right technology and the right cloud strategy, but also bring the resource models to take it to the finish line, assuring them a powerful combination of vision and capabilities.
BROAD CAPABILITIES: InterVision offers a wide range of services and solutions that organizations need to thrive in today's dynamic IT market, including a broad range of innovative solutions for datacenter and cloud transformation, IT resiliency, modern communications, remote workforce, and advanced data analytics. We are competitive at all levels of engagement.
INDUSTRY ACCOLADES: InterVision has received some of the technology industry's most prestigious awards and acknowledgements - repeatedly by Gartner® and Forrester™ plus Inc. Magazine's 5000 Fastest Growing Private Companies.
TOP VENDOR CERTIFICATIONS: InterVision holds the highest certifications and partner levels with leading technology vendors, and we have teams of trained, certified engineers supporting their solutions. Here are just a few of the certifications from our list of 80+ vendors: Amazon Partner Network (APN) Premier Consulting Partner (with seven competencies), NetApp Star Partner, Cisco Gold Certification, Cisco Cloud and Managed Services Master, Juniper Elite Partner, Microsoft Gold Partner, AT&T Premier Partner, Palo Alto Networks Diamond Partner, and VMware Premier Partner to name a few.
#LI-JD1