Auto Appointment Setters, Service Support

 4855 U.S. 501, Myrtle Beach, SC 29579

SPARKS TOYOTA is hiring now for a BDC Service Representative / Appointment Setter. Experience is preferred but we will train the right candidates. This is a great opportunity for applicants with automotive BDC experience, or for someone with customer service/telephone contact experience. We value our employees and invest in their success.

Sparks Toyota takes pride in having been a family-owned and operated dealership serving the Myrtle Beach and Grand Strand area since 1982. It is a great place to work and grow in your career and income. ‘The Dealer is Always in!’ We believe that culture makes a difference. Our company’s core focus is building relationships that last, with our employees, customers, and community.

We offer:

• Competitive pay plan!
• Hourly plus commission
• Earn up to $40,000+
• Health insurance coverage
• 401(k)
• Paid Vacation
• Excellent training programs.
• Opportunities for career advancement
• A fun, fast-paced work environment! 

Responsibilities - BDC Service Representative:

• Answer all incoming service calls
• Schedule service appointments
• Call customers for follow ups, appointment reminders, missed appointments, and to bring customers into the dealership for service
• Interact with customers as well as with all dealership departments
• Some filing
• Gather data for outgoing calls
• Candidates must be reliable and must report to work promptly when scheduled.
• Other duties may be assigned

Requirements - BDC Service Representative:

• We are seeking friendly, upbeat people who enjoy talking on the phone and answering our customers' questions
• Exceptional communication skills
• Willingness to obtain product knowledge, a positive attitude, and great organizational skills.
• The ability to multi-task, follow direction, be open to change, work effectively under pressure, and to positively defuse negative situations with customers.
• Professional personal appearance
• Resume must be uploaded, and online assessment completed for immediate consideration.
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screening.

We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.