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Swoon

Workplace Concierge

Swoon, Sunnyvale

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Workplace Coordinator - Contract - Onsite SF


Ready to dive into the dynamic world of corporate real estate and make a real impact? Join our award-winning Global Real Estate and Workplace Services team!


We're looking for a motivated and enthusiastic individual to join us as a Workplace Services Coordinator. This is more than just a facilities role; it’s an opportunity to grow your career within a leading technology company, even if your facilities experience is limited. We're seeking someone who is positive, communicative, and eager to learn, ready to leverage their existing skills in a new and exciting environment. If you're passionate about creating exceptional workplace experiences and thrive in a fast-paced, collaborative setting, we want to hear from you!


Why Join Us?

  • Be part of a team that pushes the boundaries of corporate real estate, supporting 100+ offices globally.
  • Contribute to creating cutting-edge workplace designs and activated lobbies that delight employees and guests.
  • Work in a collaborative environment that celebrates success and supports professional growth.
  • Gain invaluable experience in a leading technology company.


What You'll Do:

  • Facilitate daily employee requests, including furniture, HVAC, key replacements, and lighting adjustments.
  • Oversee and manage facilities maintenance programs.
  • Conduct regular facility inspections to ensure operational building systems (HVAC, electrical, plumbing, etc.).
  • Manage work orders within the CAFM system, ensuring timely completion.
  • Measure and report workplace services and facilities metrics to management.
  • Optimize resource deployment to improve productivity and reduce costs.
  • Monitor and execute facilities tickets for assigned buildings.
  • Participate in workplace services and facilities software implementation projects.
  • Collaborate with facilities managers, building coordinators, and vendor partners to ensure efficient workflows.
  • Contribute to facilities project meetings and budget development.


What We're Looking For:

  • 3-5 years of professional experience, ideally in facilities planning (but we’re open to related experience!).
  • Basic knowledge of MEP, HVAC, and building trades.
  • Experience with CAFM and CMMS systems.
  • Understanding of BOMA and ADA requirements.
  • Ability to interpret floor plans and construction documents.
  • Proficiency in Google Suite and related systems.
  • Strong detail-orientation and organizational skills.
  • Excellent interpersonal communication skills.
  • Ability to adapt to changing priorities and manage multiple projects.
  • A passion for delivering exceptional customer service.
  • Onsite presence is required.
  • Positive attitude and willingness to learn.


Preferred (but not required):

  • Experience working within a technology company.
  • Any level of facilities experience.