www.exigotechnology.com
Systems Administrator
www.exigotechnology.com, Baton Rouge, Louisiana, us, 70873
Exigo Technology Services is seeking a Systems Administrator to join our managed services team to manage large and small client infrastructure on premise and in the cloud utilizing our tools and processes.
Job Purpose
Must be able to support all aspects of network infrastructure and Microsoft platforms. Must have competent and current understanding of windows server 2016 or higher Active Directories, domain infrastructure to include identity management, server setup and management, Network administration with top-notch troubleshooting and results-oriented technical skills
Main Responsibilities
Server configuration, support, troubleshooting, maintenanceManage servers, including e-mail, print, and backup servers and their associated operating systems and softwareRouter / firewall configuration and supportGeneral knowledge of Azure and/or AWSActive Directory configuration, management, troubleshootingAbility to conduct research into networking issues and products as requiredPerform presales hardware and software recommendationsResearch technical issues and resolutions onlineEnter time and expense into customer management system on a timely basisClose tickets and tasks assigned to you and enter resolution informationMentor desktop and field techniciansAssist in defining technology best practices for our company and customersPerform remote and some onsite support to our customersDecision Making
To keep under regular review all of our technical processes and report any recommended changes. You are responsible for customer infrastructures. You will help make decisions on specific hardware/software requirements that customers may need as well as recommending time frames for installation & support processes.
Working Relationship & Contacts
You will be in direct contact with customer liaison and the users of the customer's network.You will be in contact all managed services team members for the customer, including the lead consultant for the customer and desktop support team members.Personal Requirements:
College or 5+ years experience2-5 years experience in network/seerver support services, certifications a plusHands-on hardware troubleshooting experienceStrong written and oral communication skillsStrong interpersonal skillsHighly self motivated and directedKeen attention to detailAbility to effectively prioritize and execute tasksStrong customer service orientationExperience working in a team-oriented, collaborative environmentKnowledge of LAN / WAN design topology implementationProficient with Cloud, SANS, NAS storage devicesExperience with VPN, IPSEC, Certificate and other security servicesKnowledge in cloud and on premise Infrastructure
Job Purpose
Must be able to support all aspects of network infrastructure and Microsoft platforms. Must have competent and current understanding of windows server 2016 or higher Active Directories, domain infrastructure to include identity management, server setup and management, Network administration with top-notch troubleshooting and results-oriented technical skills
Main Responsibilities
Server configuration, support, troubleshooting, maintenanceManage servers, including e-mail, print, and backup servers and their associated operating systems and softwareRouter / firewall configuration and supportGeneral knowledge of Azure and/or AWSActive Directory configuration, management, troubleshootingAbility to conduct research into networking issues and products as requiredPerform presales hardware and software recommendationsResearch technical issues and resolutions onlineEnter time and expense into customer management system on a timely basisClose tickets and tasks assigned to you and enter resolution informationMentor desktop and field techniciansAssist in defining technology best practices for our company and customersPerform remote and some onsite support to our customersDecision Making
To keep under regular review all of our technical processes and report any recommended changes. You are responsible for customer infrastructures. You will help make decisions on specific hardware/software requirements that customers may need as well as recommending time frames for installation & support processes.
Working Relationship & Contacts
You will be in direct contact with customer liaison and the users of the customer's network.You will be in contact all managed services team members for the customer, including the lead consultant for the customer and desktop support team members.Personal Requirements:
College or 5+ years experience2-5 years experience in network/seerver support services, certifications a plusHands-on hardware troubleshooting experienceStrong written and oral communication skillsStrong interpersonal skillsHighly self motivated and directedKeen attention to detailAbility to effectively prioritize and execute tasksStrong customer service orientationExperience working in a team-oriented, collaborative environmentKnowledge of LAN / WAN design topology implementationProficient with Cloud, SANS, NAS storage devicesExperience with VPN, IPSEC, Certificate and other security servicesKnowledge in cloud and on premise Infrastructure