Product Specialist / Sales Professional

Audi Morton Grove - Morton Grove, IL.

JOIN OUR TEAM! We are seeking highly motivated, goal driven , individuals to add to the Team. Unlimited growth potential! Candidates must have strong customer service skills, multi-task in a fast paced environment, and go above and beyond for the overall client experience.

Responsibilities:

Effectively communicate with clients via phone, text, and email Provide basic product knowledge with objective of setting up an appointment for showroom visit Effectively address and notate customers' questions and concerns by obtaining proper information about their purchase preference Identify vehicle needs and wants, reasons for new vehicle. Staying updated on current manufacturer incentives, dealership specials, new and pre-owned inventory, email campaigns, dealer website Demonstrate proficiency within the CRM software Job Requirements:

Follow-up with potential clients and retain current clientele, completing daily tasks, meeting and exceeding call volume Strong attention to detail and ability to translate conversation with customers in notation into CRM Having an eagerness to learn and remain in student-mentality Superior phone and communication skills Ability to provide exceptional customer service Professional appearance Strongly goal-oriented Meet and exceed daily expectations Experience with VinSolutions (CRM) preferred Bilingual preferred but not required