Breeze Unlimited
Jr Help Desk Technician
Breeze Unlimited, Phoenix, Arizona, United States, 85003
SIMPLIFYIT is Hiring!
SimplifyIT is looking for an entry-level Jr. Help Desk Technician to join the team! This is an opportunity to get in on the ground floor and grow with the company. Become a part of a team that treats every customer as if they were their only customer.
THIS ROLE is a HYBRID (Remote/in office/field) POSITION THAT REQUIRES YOU TO LIVE IN THE PHOENIX METRO AREA. Out of state applications will not be considered.
Who We Are:
We are an IT and Consulting Services company that specializes in disaster recovery, wireless engineering, managed IT solutions, cloud solutions, professional support and IT projects, and network solutions.
Who You Are:Works independently with flexibility in a fast-paced environmentAble to simplify and communicate technical information, both verbal and written to a wide range of end-users highly desiredSomeone with excellent people skills are necessary to provide quality customer service to our clientsA fast learner, highly motivated and a team playerDetail-oriented with strong critical thinking skillsWhat You Will Be Doing:
This individual will provide basic level desktop/server support (creating users, Office 365, resetting passwords, drive mapping, application support, etc.).They will also assist in setting up email accounts on mobile devicesInstalling software and configuring hardwareBasic printer/scanner setup and troubleshootingProvide onsite and remote computer/network troubleshootingMalware and virus remediationImplement and maintain customer documentation and Standard Operating Procedures (SOPs)What You Need:
We are looking for a full-time tier 1 helpdesk support tech with strong communication skills and work ethic1-2 years help desk experience (required)1-2 years experience with on-site and phone-based troubleshooting i.e. hardware and software) required1-2 years' experience with hands-on Information Technology client/end-user support (required)Knowledge of Microsoft Office suite, Office 365 and Microsoft desktop operating systemsExperience with basic network concepts (LAN/WAN/VPN), basic "Cloud" concepts and exposure to phone systemsThe candidate will provide their own transportation and must posses a valid driver's license, proof of insurance, and clean driving recordMust be able to pass a background check and be able to work in the USACompensation and Benefits:
Compensation: $38k and $40k annual pay commensurate with skill level and experienceHybrid work structure (80% remote; 20% in office/in field)
SimplifyIT is looking for an entry-level Jr. Help Desk Technician to join the team! This is an opportunity to get in on the ground floor and grow with the company. Become a part of a team that treats every customer as if they were their only customer.
THIS ROLE is a HYBRID (Remote/in office/field) POSITION THAT REQUIRES YOU TO LIVE IN THE PHOENIX METRO AREA. Out of state applications will not be considered.
Who We Are:
We are an IT and Consulting Services company that specializes in disaster recovery, wireless engineering, managed IT solutions, cloud solutions, professional support and IT projects, and network solutions.
Who You Are:Works independently with flexibility in a fast-paced environmentAble to simplify and communicate technical information, both verbal and written to a wide range of end-users highly desiredSomeone with excellent people skills are necessary to provide quality customer service to our clientsA fast learner, highly motivated and a team playerDetail-oriented with strong critical thinking skillsWhat You Will Be Doing:
This individual will provide basic level desktop/server support (creating users, Office 365, resetting passwords, drive mapping, application support, etc.).They will also assist in setting up email accounts on mobile devicesInstalling software and configuring hardwareBasic printer/scanner setup and troubleshootingProvide onsite and remote computer/network troubleshootingMalware and virus remediationImplement and maintain customer documentation and Standard Operating Procedures (SOPs)What You Need:
We are looking for a full-time tier 1 helpdesk support tech with strong communication skills and work ethic1-2 years help desk experience (required)1-2 years experience with on-site and phone-based troubleshooting i.e. hardware and software) required1-2 years' experience with hands-on Information Technology client/end-user support (required)Knowledge of Microsoft Office suite, Office 365 and Microsoft desktop operating systemsExperience with basic network concepts (LAN/WAN/VPN), basic "Cloud" concepts and exposure to phone systemsThe candidate will provide their own transportation and must posses a valid driver's license, proof of insurance, and clean driving recordMust be able to pass a background check and be able to work in the USACompensation and Benefits:
Compensation: $38k and $40k annual pay commensurate with skill level and experienceHybrid work structure (80% remote; 20% in office/in field)