Remington
Front Desk Agent - Ashton Hotel
Remington, Fort Worth, Texas, United States, 76102
Job Description
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.Review any reservations with special requests and work to block rooms accordingly.Have knowledge of hotel rates, discounts and how to handle each.Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.Location Description
"
The Ashton, 610 Main St, Ft Worth, Texas 76102
Located in the heart of downtown Fort Worth, we understand the finer points of luxury and hospitality, and our guests are assured a truly outstanding experience. Our historic boutique hotel is at the epicenter of Fort Worth's vibrant cowtown culture with so many of the city's biggest attractions nearby. Schedule a night at The Ashton and you'll experience the prestige and charm of Fort Worth's only historic boutique hotel.
Requirements
What we are looking for
High work ethic and self-initiativeMay be required to work varying schedules to include nights, weekends, and holidaysSomeone who enjoys working as and being part of a team that provides great experiences for our Guests!
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.Review any reservations with special requests and work to block rooms accordingly.Have knowledge of hotel rates, discounts and how to handle each.Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.Location Description
"
The Ashton, 610 Main St, Ft Worth, Texas 76102
Located in the heart of downtown Fort Worth, we understand the finer points of luxury and hospitality, and our guests are assured a truly outstanding experience. Our historic boutique hotel is at the epicenter of Fort Worth's vibrant cowtown culture with so many of the city's biggest attractions nearby. Schedule a night at The Ashton and you'll experience the prestige and charm of Fort Worth's only historic boutique hotel.
Requirements
What we are looking for
High work ethic and self-initiativeMay be required to work varying schedules to include nights, weekends, and holidaysSomeone who enjoys working as and being part of a team that provides great experiences for our Guests!