Remington
Front Desk Agent - Hilton Fort Worth
Remington, Fort Worth, Texas, United States, 76102
Job Description
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.Review any reservations with special requests and work to block rooms accordingly.Have knowledge of hotel rates, discounts and how to handle each.Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.Location Description
815 Main Street, Fort Worth, Texas 76102
Experience 'a moment in time, a place in history' at Hilton Fort Worth in downtown Fort Worth, TX, the scene of 35th President John F. Kennedy's final address on the morning of November 22, 1963. This elegant landmark hotel is just a few yards from Sundance Square where you can enjoy outdoor concerts and popular restaurants. The Fort Worth Cultural District, the Stockyards area and Texas Christian University (TCU) are also just minutes away.
Requirements
What we are looking for
High work ethic and self-initiativeMay be required to work varying schedules to include nights, weekends, and holidaysSomeone who enjoys working as and being part of a team that provides great experiences for our Guests!
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.Review any reservations with special requests and work to block rooms accordingly.Have knowledge of hotel rates, discounts and how to handle each.Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.Location Description
815 Main Street, Fort Worth, Texas 76102
Experience 'a moment in time, a place in history' at Hilton Fort Worth in downtown Fort Worth, TX, the scene of 35th President John F. Kennedy's final address on the morning of November 22, 1963. This elegant landmark hotel is just a few yards from Sundance Square where you can enjoy outdoor concerts and popular restaurants. The Fort Worth Cultural District, the Stockyards area and Texas Christian University (TCU) are also just minutes away.
Requirements
What we are looking for
High work ethic and self-initiativeMay be required to work varying schedules to include nights, weekends, and holidaysSomeone who enjoys working as and being part of a team that provides great experiences for our Guests!