Pan Asia Resources
Application Support Specialist
Pan Asia Resources, Rochester Hills, Michigan, United States,
Job Title pplication Support SpecialistLocation Rochester Hills, MIDuration Long term contract
Job Description:Respond to and resolve technological issues for court staff (including judges and judicial staff). Ability to learn the MiFILE application, and other Court specific line of business technologies, with the aim of supporting business users in their day-to-day use of the system. Assist with implementation of the State of Michigan's e-File application, and help end users navigate learning and using the system post-go-live. Interface with County IT team on incidents and problems that need higher level technical support.
Please note: Positions will be on-site 5 days a week, as the primary function of the role is to support District Courts staff with their technology needs while Court is in session.
The position will be on-location in Rochester Hills.Must pass a background check.
Number of Resources Requested: 1Experience Level: 3-5 yearsTarget Start Date: 01/29/2024Environment: Microsoft Visio, Microsoft Office Suite, SharePoint, Adobe Acrobat.
Job Description:Respond to and resolve technological issues for court staff (including judges and judicial staff). Ability to learn the MiFILE application, and other Court specific line of business technologies, with the aim of supporting business users in their day-to-day use of the system. Assist with implementation of the State of Michigan's e-File application, and help end users navigate learning and using the system post-go-live. Interface with County IT team on incidents and problems that need higher level technical support.
Please note: Positions will be on-site 5 days a week, as the primary function of the role is to support District Courts staff with their technology needs while Court is in session.
The position will be on-location in Rochester Hills.Must pass a background check.
Number of Resources Requested: 1Experience Level: 3-5 yearsTarget Start Date: 01/29/2024Environment: Microsoft Visio, Microsoft Office Suite, SharePoint, Adobe Acrobat.