Archbold Medical Center
TECH SUPPORT ANLAYST III
Archbold Medical Center, Thomasville, Georgia, United States, 31792
Description:
Provide excellent customer service and Level I technical support to all Archbold Medical Center Health System users. Provide support and assistance from our call center, e-mail system, problem management systems and rounding services.
Triage problems, document relevant information, prioritize problems based on customer needs and resolve all Level I and Level II issues.
Refer all Level III or unresolved Level II problems to the appropriate Information Services team(s).
Communicate relevant IT information to all Archbold Medical Center Health System users.
Assist with system administration, configuration, testing and security duties as required.
Experience/Qualifications:
Requires high school diploma.
Bachelor's degree in Information Technology or related field preferred.
Minimum of 3 years of experience in Information Technology or equivalent experience in job related field. Experience in Healthcare IT preferred.
What Sets Us Apart
Archbold Medical Center is a four-hospital, three nursing-home health system with 540 patient beds. We employ more than 2,500 people and boast an outstanding medical staff of nearly 200 qualified physician specialists. Our flagship hospital, John D. Archbold Memorial Hospital, is a 264-bed hospital located in Thomasville, Georgia. Our system hospitals, also in Georgia, are Brooks County Hospital in Quitman, Grady General Hospital in Cairo, and Mitchell County Hospital in Camilla.
For nearly 100 years, Archbold has been synonymous with high-quality, compassionate medical care. While our exemplary facilities have helped us maintain an excellent reputation, our team members are what makes Archbold special.
You are unique. You have skills and a strong passion for helping people. You also have personal goals, and Archbold wants to help you achieve them. We are a diverse healthcare system that promotes teamwork, continuing education, and leadership and we are committed to recruiting and retaining the best healthcare professionals to join our Archbold team.
What we offer:
We know that your time and expertise are valuable, and to help our employees be at their best and make the most of their employment experience, we offer a comprehensive and generous benefits package that helps our employees and their families meet the challenges of everyday living.
We strive to be a workplace of choice, and from high-quality medical and dental care benefits to retirement benefits that help build wealth for your future, Archbold is proud to offer our employees one of the best benefits packages in the area.
Below are a few of the benefits Archbold Medical Center offers to employees:Work/Life BalancePlanning for the FutureLow-Cost PrescriptionsHealth & Wellness BenefitsPlanning for Life's Unexpected MomentsHelping You to Advance Your Career
Mission
To provide the citizens of South Georgia and North Florida with high-quality, patient-focused healthcare in a cost-effective manner.
Vision
To be the best healthcare system in our region.
Provide excellent customer service and Level I technical support to all Archbold Medical Center Health System users. Provide support and assistance from our call center, e-mail system, problem management systems and rounding services.
Triage problems, document relevant information, prioritize problems based on customer needs and resolve all Level I and Level II issues.
Refer all Level III or unresolved Level II problems to the appropriate Information Services team(s).
Communicate relevant IT information to all Archbold Medical Center Health System users.
Assist with system administration, configuration, testing and security duties as required.
Experience/Qualifications:
Requires high school diploma.
Bachelor's degree in Information Technology or related field preferred.
Minimum of 3 years of experience in Information Technology or equivalent experience in job related field. Experience in Healthcare IT preferred.
What Sets Us Apart
Archbold Medical Center is a four-hospital, three nursing-home health system with 540 patient beds. We employ more than 2,500 people and boast an outstanding medical staff of nearly 200 qualified physician specialists. Our flagship hospital, John D. Archbold Memorial Hospital, is a 264-bed hospital located in Thomasville, Georgia. Our system hospitals, also in Georgia, are Brooks County Hospital in Quitman, Grady General Hospital in Cairo, and Mitchell County Hospital in Camilla.
For nearly 100 years, Archbold has been synonymous with high-quality, compassionate medical care. While our exemplary facilities have helped us maintain an excellent reputation, our team members are what makes Archbold special.
You are unique. You have skills and a strong passion for helping people. You also have personal goals, and Archbold wants to help you achieve them. We are a diverse healthcare system that promotes teamwork, continuing education, and leadership and we are committed to recruiting and retaining the best healthcare professionals to join our Archbold team.
What we offer:
We know that your time and expertise are valuable, and to help our employees be at their best and make the most of their employment experience, we offer a comprehensive and generous benefits package that helps our employees and their families meet the challenges of everyday living.
We strive to be a workplace of choice, and from high-quality medical and dental care benefits to retirement benefits that help build wealth for your future, Archbold is proud to offer our employees one of the best benefits packages in the area.
Below are a few of the benefits Archbold Medical Center offers to employees:Work/Life BalancePlanning for the FutureLow-Cost PrescriptionsHealth & Wellness BenefitsPlanning for Life's Unexpected MomentsHelping You to Advance Your Career
Mission
To provide the citizens of South Georgia and North Florida with high-quality, patient-focused healthcare in a cost-effective manner.
Vision
To be the best healthcare system in our region.