Territory Sales Manager

About UsFounded in 1995, Drew Estate has grown and evolved to become the third largest manufacturer, marketer, and distributor of premium cigars in the United States. Our mission – The Rebirth of Cigars – guides our ongoing business transformation while preserving our iconic, unique culture as a world-class disruptor and innovator. The company thrives on creativity and passion and is widely respected for its brands, quality of its cigars, and the unique unparalleled experiences enjoyed by our fiercely loyal customers and end consumers.SummaryThe Territory Manager will be responsible for an assigned territory in the field of a particular business unit. The Territory Manager is responsible for building relationships in person and selling to customers on a proactive basis. This position will promote the company’s products through promotional events and resolve customer issues.This position will cover the geographic area of North Texas, Oklahoma, North Louisiana, and Mid-Mississippi. The candidate must be willing to live in or relocate to the Dallas/Ft. Worth, TX area (home market and geography can change based on the needs of the business).Reporting RelationshipsThe Territory Manager reports to the Business Unit Manager. This position works directly with an Inside Sales Partner and collaborates with a team of Territory Managers.This position requires extensive travel to customer account sites, company meetings, and events within the US.Essential Duties and ResponsibilitiesTerritory Sales and Account Management (50%)Visit assigned accounts, set up and run in-store sales events, set up and run sell through promotions, educate customers on brands and retail programsCollaborate with Inside Sales Partner’s and the Business Unit Manager on sales strategies, account trends, changes within accountsWork with your Inside Sales Partner to fulfill allocations/back orders and/or account managementMine/develop new business in managed territoriesBuild accounts by developing customer relationships, understanding the customer’s purchasing strategies, keeping customers abreast of pertinent information, and providing accounts with a high level of customer serviceMaintain strong, long-lasting customer relationships with client accounts to establish brand loyalty; partner with customers to understand and fulfill their business needs and objectivesEnsure customer satisfaction through direct communication and solicitation of feedback; resolve issues when identifiedResponsible for managing sales to customer accounts within identified region; identify quality of stock and placement of merchandise; ensure up-to-date information is availablePromotional Activity (20%)Execute specific programs, promotions, and campaigns that support sales strategiesCollaborate with the Business Unit Manager to coordinate and execute promotional activitiesSchedule and participate in in-store selling events, sell through promotions, etc.Participate in trade shows, and special company activitiesMaintain social media activity current to drive brand awarenessEffectively communicate the value proposition of company products through proposals, presentations and eventsProvide customers with staff training as neededAccount Research (20%)Monitor/study account activity, business activity and account demographicsStay abreast of industry trends and competition activitiesMeet or exceed sales quotas as determined by the Business Unit Manager and Director of Specialty RetailTrack and report all sales activity; provide recommendations to customer based on data analysisParticipate in Sales Team MeetingsReporting (10%)Submit all required paperwork in a timely mannerProvide sales data and guides to help accounts meet goalsDevelop and monitor account sales performance through Power BIKeep record of sales trends, liaise with ISP’s to develop specific sales strategies· Other duties as assignedSkills and AttributesStrong written and verbal communication skillsDiligent and detail-orientedGood listening and relationship-building skillsGreat customer service skillsAbility to work in a team-based high energy environmentAbility to juggle and prioritize multiple tasksSelf-motivated and capable of working with moderate supervisionBilingual (English/Spanish) a plusWorking knowledge of Microsoft Office applications, especially Word, Excel and PowerpointAbility to travel within the territory as neededLocal knowledge of markets and territory a plusEducation and ExperienceBachelor’s degree in Business Administration, Marketing or equivalent preferredMinimum 3 years sales experience with customer relations and portfolio management; cigar industry preferredTraveling sales experience preferred

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