McDonough Hyundai
Sales BDC Representative
McDonough Hyundai, Mcdonough, Georgia, United States, 30252
The BDC Customer Care Specialist will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as the first point of contact for customers.This Position is an Hourly Base + Commission, monthly commission earnings $1,500-$2,000!Some Experience preferred. Bi-lingual applicants are welcome to apply.Benefits
401K
Medical, Dental, Vision
Employee Discounts
Gym Membership Reimbursement
Employee Vehicle Purchase Plans
Saturday Lunches
Flexible Schedule
Overtime
At McDonough Hyundai, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.Responsibilities
Promote and seek out opportunities to deliver a top-notch customer experience
Interact with customers to identify their individual needs and opportunities for new/used cars sales presentations
Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM
Utilize CRM tracking system daily
Complete phone calls as assigned by the BDC Manager
Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles
Conduct sales department service tours
Stay informed about new products, features, accessories, etc., and their benefits to customers
Attend product and sales training as requested by BDC
Attend sales meetings
Requirements
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
High school diploma or general education degree (GED)
Sufficient reading skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Strong writing skills to write reports, business correspondence using MS Office Suite
Presentation skills to share information and respond to questions from groups of managers, clients, customers, and the general public
Mathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to interpret and follow instructions shared in written, oral, diagram, or schedule form
Clean driving record & valid driver’s license
McDonough Hyundai is anequal opportunity employerthat is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
401K
Medical, Dental, Vision
Employee Discounts
Gym Membership Reimbursement
Employee Vehicle Purchase Plans
Saturday Lunches
Flexible Schedule
Overtime
At McDonough Hyundai, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.Responsibilities
Promote and seek out opportunities to deliver a top-notch customer experience
Interact with customers to identify their individual needs and opportunities for new/used cars sales presentations
Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM
Utilize CRM tracking system daily
Complete phone calls as assigned by the BDC Manager
Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles
Conduct sales department service tours
Stay informed about new products, features, accessories, etc., and their benefits to customers
Attend product and sales training as requested by BDC
Attend sales meetings
Requirements
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
High school diploma or general education degree (GED)
Sufficient reading skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Strong writing skills to write reports, business correspondence using MS Office Suite
Presentation skills to share information and respond to questions from groups of managers, clients, customers, and the general public
Mathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to interpret and follow instructions shared in written, oral, diagram, or schedule form
Clean driving record & valid driver’s license
McDonough Hyundai is anequal opportunity employerthat is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.