Rayus Radiology
Front Office Associate
Rayus Radiology, Eagan, Minnesota, United States,
Job Summary
RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for a Front Office Associateto join our team. As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned.
This position is casual/temporary working various shifts; flexible schedule.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(55%) Registration
Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copaysAnswers phones and handles calls in an efficient and friendly mannerFields calls appropriately for center associatesActs as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic informationMaintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean upOrders office supplies as neededMaintains supply of patient information sheetsPushes imaging via electronic interfacesCompletes confirmation calls and provides preparation instructions to patientFaxes reports, billing information, and medical release forms as requested(20%) Insurance
Verifies patient's insurancePre-certifies all exams with patient's insurance companyObtains insurance authorizationUses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointmentHandles release of information requests for patients, referring offices, other medical facilities, attorneys insurance companies following Company guidelines(20%) Scheduling
Arranges transportation, interpreters, and hotel accommodations for patients when appropriateEnters and submits patient exam ordersVerifies orders match exam schedulesSchedules referrals and ensures proper authorizations are obtainedSchedules walk-in patientsProcesses requests for image orders and CDs from referring physicians and patientsMaintains an up-to-date and accurate database on all current and potential referring physicians(5%) Performs other duties as assigned
Requirements
Required:
High school diploma or equivalentWorking knowledge of Microsoft Office1-2 years customer service experienceProficient with using computer systems and typingPreferred:
Previous medical office experienceMedical terminology and office backgroundInsurance knowledgeBilingual
RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services!RAYUS Radiology is an EO Employer/Vets/Disabled.
RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for a Front Office Associateto join our team. As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned.
This position is casual/temporary working various shifts; flexible schedule.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(55%) Registration
Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copaysAnswers phones and handles calls in an efficient and friendly mannerFields calls appropriately for center associatesActs as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic informationMaintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean upOrders office supplies as neededMaintains supply of patient information sheetsPushes imaging via electronic interfacesCompletes confirmation calls and provides preparation instructions to patientFaxes reports, billing information, and medical release forms as requested(20%) Insurance
Verifies patient's insurancePre-certifies all exams with patient's insurance companyObtains insurance authorizationUses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointmentHandles release of information requests for patients, referring offices, other medical facilities, attorneys insurance companies following Company guidelines(20%) Scheduling
Arranges transportation, interpreters, and hotel accommodations for patients when appropriateEnters and submits patient exam ordersVerifies orders match exam schedulesSchedules referrals and ensures proper authorizations are obtainedSchedules walk-in patientsProcesses requests for image orders and CDs from referring physicians and patientsMaintains an up-to-date and accurate database on all current and potential referring physicians(5%) Performs other duties as assigned
Requirements
Required:
High school diploma or equivalentWorking knowledge of Microsoft Office1-2 years customer service experienceProficient with using computer systems and typingPreferred:
Previous medical office experienceMedical terminology and office backgroundInsurance knowledgeBilingual
RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services!RAYUS Radiology is an EO Employer/Vets/Disabled.