Ion Bank
Deposit Operations Intern
Ion Bank, Naugatuck, Connecticut, us, 06770
Essential Functions - may include, but are not limited to:
•ensure company service standards are continually achieved in area of responsibility
•adhere to established functional service level agreements (SLA's)
•address customer inquiries and research requests promptly, accurately and professionally
•specific day to day functions may vary based on staffing and departmental needs
Deposit Services:
•perform customer-initiated account closeout requests
•accurately process customer transactions received through the mail or online banking
•balance teller window daily
•verify forms for file maintenance
•monitor iBanking secure forms que daily, process requests
•process ATM/Debit Card applications and Card Maintenance
•address internal and external customer inquiries and research requests promptly, accurately and professionally
•maintain customer cards for travel notifications and temporary limit increases
Compliance Annually
•Bank Secrecy Act (BSA)
Other Functions
•provide friendly, personalized service to customers
•may backup other department staff as needed
•type, file, stock supplies
•ensure activities within assigned functional area of responsibility are in compliance with Bank policy and State and Federal Regulations
•perform other duties as requested
*The above is a description of the ordinary duties of the position. It should be expected that from time to time other duties, both related and unrelated to the above, may be assigned and, therefore, required.
Education and Experience
High School Diploma preferred. Three to six months' cash handling experience, or some comparable combination of education and experience.
Equipment and Software
Ability to operate teller terminal, fax machine, photocopier, telephone, calculator, scanner.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
•ensure company service standards are continually achieved in area of responsibility
•adhere to established functional service level agreements (SLA's)
•address customer inquiries and research requests promptly, accurately and professionally
•specific day to day functions may vary based on staffing and departmental needs
Deposit Services:
•perform customer-initiated account closeout requests
•accurately process customer transactions received through the mail or online banking
•balance teller window daily
•verify forms for file maintenance
•monitor iBanking secure forms que daily, process requests
•process ATM/Debit Card applications and Card Maintenance
•address internal and external customer inquiries and research requests promptly, accurately and professionally
•maintain customer cards for travel notifications and temporary limit increases
Compliance Annually
•Bank Secrecy Act (BSA)
Other Functions
•provide friendly, personalized service to customers
•may backup other department staff as needed
•type, file, stock supplies
•ensure activities within assigned functional area of responsibility are in compliance with Bank policy and State and Federal Regulations
•perform other duties as requested
*The above is a description of the ordinary duties of the position. It should be expected that from time to time other duties, both related and unrelated to the above, may be assigned and, therefore, required.
Education and Experience
High School Diploma preferred. Three to six months' cash handling experience, or some comparable combination of education and experience.
Equipment and Software
Ability to operate teller terminal, fax machine, photocopier, telephone, calculator, scanner.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)