Kansas Action for Children, Inc
Deposit Operations Specialist
Kansas Action for Children, Inc, Kansas City, Missouri, United States, 64101
at NBKC Bank in Kansas City, Missouri, United StatesJob Description
Summary Descriptionnbkc bank is currently looking for a Deposit Operations Specialist
to join our Deposit Operations team.As a Deposit Operations Specialist , you'll manage tasks such as wire transfers, ACH, and Treasury services, while also overseeing daily reports and queues for mobile deposits, rejected items, insufficient funds, and chargebacks. You'll provide support to customer service teams, resolve account issues, handle disputes, investigate fraud, and manage tax corrections, while collaborating with the finance department to maintain smooth operations.This position will work @Flex (a combination of both in the office and at home)
based out of our Kansas City, MO
location.What you’ll doPerform daily deposit operational functions, which can include Deposit Operations, Wire Transfers, ACH, and Treasury Services.Process daily operational reports and queues, to work: mobile deposits, deposit rejects, insufficient funds, orphan items, teller corrections, uncollected funds, recon items and charge backs.Partner with nbkc’s finance department to reconcile GL activity.Serve as support to the branches and customer service team for issues related to accounts, online banking, and debit cards.Assist in the set-up and opening of Debit Cards and Online Banking accounts.Process Debit Card and ACH disputes, as well as fraudulent investigations, while ensuring compliance with Reg E.Process and track Jumbo Certificate of Deposits (i.e. QwickRate) for the bank’s overall investment and liquidity portfolio.Oversee deposit tax corrections for all 1099-Ints, 1099-Misc forms, 1099-Rs for IRAs/HSAs, 5498’s for IRAs/HSAs, and 1098 Adjustments circulated from our Mortgage Division or Loan Department.Research and resolve problems in reference to customer inquiries, and in reference to Right to Financial Privacy files that can include summons, subpoenas, garnishments, levies, and verifications.Follow all applicable laws and regulations.Perform other duties and projects as assigned by the Operations Manager.What you’ll bringQualified candidates must have a High School Degree or GED2 years of cash handling/retail banking/customer service experience.Knowledge of retail products/services and bank regulations/compliance.Bonus PointsStrong organizational abilitiesStrong number orientation and accuracy with detail orientationExcellent verbal and written business communication skillsOur Hiring ProcessAfter we review your application and feel you’re a potential fit we will reach out with next steps. We work hard to meet our candidates on their time- sometimes that’s a phone screen, video interview, or even a cup of coffee before meeting our team. We are committed to keeping you updated along the way.What you’ll love about us:Choose from one of our multiple comprehensive health care plans that best suits you and your family where you are in life right now. (HSA, FSA, PPO – we got you covered!)Enjoy 4 weeks of paid time off, 11 paid holidays, Birthday PTO, and 8 paid volunteer hours per yearSave more for your future with our 401k retirement savings plan with a generous match and immediate vesting from nbkc. Now that’s a sweet deal!Spend time bonding with your family with paid parental leave optionsCare for your whole person with access to our EAP and behavioral health advocatesTake advantage of our wellness programs which include a wellness reimbursement account and an on-site gym facility.Flexible work options to allow you to do your job and live your life (Work-Life Integration for the win!)Enjoy anniversary awards for your 3- and 5-year anniversaries (That’s serious cash money towards your retirement account, student loan refinancing or your HSA).Take a 4-week paid sabbatical for your 10-, 18-, and 25-year anniversariesAbout nbkc:nbkc isn’t your average bank. We take your traditional financial institution and make it better.We know what we offer our customers is only as good as the people behind the scenes who keep it going. That’s why we make sure you’re supported and encouraged along the way. You’ll work with some awesome, intelligent, and diverse people in a fun and forward-thinking environment and accomplish plenty of things you’ll wanna brag about.nbkc is deeply committed to diversity, equality, and inclusion in all its practices, especially when it comes to growing our teams. We aim to build a company whose culture promotes inclusion and embraces how rewarding it is to work with employees from all walks of life.nbkc has been proud to be recognized as one of Kansas City’s Best Places to Work for 5+ years by the Kansas City Business Journal. We’re pretty proud to work here and we know you will be too!Join us to find out!nbkc bank is an Equal Opportunity-Affirmative Action Employer – Minority/Female / Disability / Veteran / Gender Identity / Sexual Orientation
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Summary Descriptionnbkc bank is currently looking for a Deposit Operations Specialist
to join our Deposit Operations team.As a Deposit Operations Specialist , you'll manage tasks such as wire transfers, ACH, and Treasury services, while also overseeing daily reports and queues for mobile deposits, rejected items, insufficient funds, and chargebacks. You'll provide support to customer service teams, resolve account issues, handle disputes, investigate fraud, and manage tax corrections, while collaborating with the finance department to maintain smooth operations.This position will work @Flex (a combination of both in the office and at home)
based out of our Kansas City, MO
location.What you’ll doPerform daily deposit operational functions, which can include Deposit Operations, Wire Transfers, ACH, and Treasury Services.Process daily operational reports and queues, to work: mobile deposits, deposit rejects, insufficient funds, orphan items, teller corrections, uncollected funds, recon items and charge backs.Partner with nbkc’s finance department to reconcile GL activity.Serve as support to the branches and customer service team for issues related to accounts, online banking, and debit cards.Assist in the set-up and opening of Debit Cards and Online Banking accounts.Process Debit Card and ACH disputes, as well as fraudulent investigations, while ensuring compliance with Reg E.Process and track Jumbo Certificate of Deposits (i.e. QwickRate) for the bank’s overall investment and liquidity portfolio.Oversee deposit tax corrections for all 1099-Ints, 1099-Misc forms, 1099-Rs for IRAs/HSAs, 5498’s for IRAs/HSAs, and 1098 Adjustments circulated from our Mortgage Division or Loan Department.Research and resolve problems in reference to customer inquiries, and in reference to Right to Financial Privacy files that can include summons, subpoenas, garnishments, levies, and verifications.Follow all applicable laws and regulations.Perform other duties and projects as assigned by the Operations Manager.What you’ll bringQualified candidates must have a High School Degree or GED2 years of cash handling/retail banking/customer service experience.Knowledge of retail products/services and bank regulations/compliance.Bonus PointsStrong organizational abilitiesStrong number orientation and accuracy with detail orientationExcellent verbal and written business communication skillsOur Hiring ProcessAfter we review your application and feel you’re a potential fit we will reach out with next steps. We work hard to meet our candidates on their time- sometimes that’s a phone screen, video interview, or even a cup of coffee before meeting our team. We are committed to keeping you updated along the way.What you’ll love about us:Choose from one of our multiple comprehensive health care plans that best suits you and your family where you are in life right now. (HSA, FSA, PPO – we got you covered!)Enjoy 4 weeks of paid time off, 11 paid holidays, Birthday PTO, and 8 paid volunteer hours per yearSave more for your future with our 401k retirement savings plan with a generous match and immediate vesting from nbkc. Now that’s a sweet deal!Spend time bonding with your family with paid parental leave optionsCare for your whole person with access to our EAP and behavioral health advocatesTake advantage of our wellness programs which include a wellness reimbursement account and an on-site gym facility.Flexible work options to allow you to do your job and live your life (Work-Life Integration for the win!)Enjoy anniversary awards for your 3- and 5-year anniversaries (That’s serious cash money towards your retirement account, student loan refinancing or your HSA).Take a 4-week paid sabbatical for your 10-, 18-, and 25-year anniversariesAbout nbkc:nbkc isn’t your average bank. We take your traditional financial institution and make it better.We know what we offer our customers is only as good as the people behind the scenes who keep it going. That’s why we make sure you’re supported and encouraged along the way. You’ll work with some awesome, intelligent, and diverse people in a fun and forward-thinking environment and accomplish plenty of things you’ll wanna brag about.nbkc is deeply committed to diversity, equality, and inclusion in all its practices, especially when it comes to growing our teams. We aim to build a company whose culture promotes inclusion and embraces how rewarding it is to work with employees from all walks of life.nbkc has been proud to be recognized as one of Kansas City’s Best Places to Work for 5+ years by the Kansas City Business Journal. We’re pretty proud to work here and we know you will be too!Join us to find out!nbkc bank is an Equal Opportunity-Affirmative Action Employer – Minority/Female / Disability / Veteran / Gender Identity / Sexual Orientation
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