Associate General Manager, Partner Operations

**Associate General Manager, Partner Operations**at Via New York Partner Operations owns day-to-day execution for our turnkey transit solutions around the world. As an Associate General Manager you will join the Transportation as a Service team and manage operations for a portfolio of services. You will own financial results, optimize quality of service, and communicate with and manage clients. **What Youll Do:*** Solve problems in real time - engage with other General Managers and our Operations team to create solutions for problems as they arise across all aspects of our operations (e.g. supply, economics, driver growth, marketing, customer support)* Manage the P&L; learn to set aggressive targets and chase results* Support and drive all the operational and financial aspects of managing Vias revolutionary turn key transit solution in new and existing markets, working closely with Vias operations, marketing, and technology development teams* Influence operational strategy and push execution; continuously working to scale processes and systems to drive rapid growth* Serve as the main point of contact for our partners, helping them develop and grow a fully operational on-demand transit system* Collaborate with other General Managers to drive growth in the business by leveraging key learnings from active services to shape our product features and operational practices**Who You Are:*** Comfortable working in a fast paced environment, operating in ambiguity, managing multiple tasks simultaneously, and taking on responsibility* Problem solver; you dont accept the status quo and are always looking for creative solutions* Meticulous and vigilant, with a high level of attention to detail* Strong interpersonal skills to work quickly across multiple teams, geographies, and stakeholders* Excellent communicator with a knack for always finding the right tone* 3+ years of experience* Hold a Bachelors Degree with a record of exceptional academic and professional achievementWere Via, and we pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around.With the addition of Remix into our portfolio, we created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.Were committed to building and nurturing a team as diverse as the communities we serve. Bringing transportation equity to the world begins with championing equal opportunity in our own offices. All backgrounds, identities, and voices are welcomed and celebrated here.Via offers above market compensation packages and benefits, including equity, health insurance, and relocation assistance.Via is an equal opportunity employer.Location (City) * **U.S. Equal Opportunity Employment Information (Completion is voluntary)**Individuals seeking employment at Via are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.GenderPlease identify your raceIf you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. 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We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at .You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.Disabilities include, but are not limited to:* Autism* Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS* Blind or low vision* Cancer* Cardiovascular or heart disease* Celiac disease* Cerebral palsy* Deaf or hard of hearing* Depression or anxiety* Diabetes* Epilepsy* Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome* Intellectual disability* Missing limbs or partially missing limbs* Nervous system condition for example, migraine headaches, Parkinsons disease, or Multiple sclerosis (MS)* Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depressionDisability Status1Section 503 of the Rehabilitation Act of 1973, as amended. 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