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Kingsmill Resort

Beverage Cart Attendant

Kingsmill Resort, Williamsburg, Virginia, us, 23187


Overview:

This position promptly provides food and beverage service to guests utilizing the outside golf courses during play.

Responsibilities:Perform all duties toward the goal of providing excellent guest service welcoming golfers encountered and assisting golfers with any questions/concerns.Follow all policies, procedures, ABC laws and service standards.Drive food and beverage cart around designated areas and sell (upsell) food and beverage to guests.Provide service to guests to include explaining products and specials, securing payment and other needs as required.Maximize sale by using menu knowledge and suggestive selling techniques.Ensure established standards of beverage service are met.Offer and serve alcoholic beverages while adhering to Serve Safe and TIPS training alcohol awareness.Maintain cleanliness of work space and beverage vehicle according to standards.Properly operate beverage vehicle in accordance with state and local laws in order to deliver goods.Ensure cart is clean, orderly and accurately maintain stock and inventory record.Responsible for collecting accurate payment from the guest and perform accurate cash handling of sales.Perform inventory and accounting of stock and daily receipts, input daily transactions into point of sale system.Provide accurate information about our restaurants/resort to include hours of operation, menu selection, dress code, etc.Communicate effectively with other team members in order to ensure accurate delivery of food and beverages to guests and maintain day-to-day operations of the department.Maintain positive communication and teamwork with all co-workers and supervisors.Conduct themselves in a professional manner with the awareness that all actions and communications are within others view.Maintains appearance and uniform standards.Perform other duties as assigned.Qualifications:

Ability to communicate effectively with guests, co-workers, and supervisors.Knowledge of resort, outlets, amenities.Computer experience and knowledge of ordering procedures.Possess knowledge of basic food sanitation.Certification in the TIPS alcohol awareness program is required within 30 days of hireFood Hander Card required within 30 days of hireKnowledge of food, wine, liquor, beer.Knowledge of golf and golf course etiquette.Must be able to stand/sit/walk for approximately 8 hours, lift and carry a minimum of 40 pounds, work outdoors with exposure to various types of weather including sun exposure and heat for up to 8 hour shiftMust possess valid drivers' license.Must be 21 years of ageAbility to work days, nights, weekends holidays.