Starbucks
manager, Program Management, Partner Experience (Hybrid)
Starbucks, Seattle, Washington, us, 98127
Now Brewing – Manager, Program Management, Partner Experience! #tobeapartnerFrom the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.As a Manager, Program Management on the Partner Experience Innovation Center (PEIC) team, you will lead the engagement planning, delivery, and stakeholder communications for an integrated portfolio of initiatives and programs that deliver measurable value to partners and to the business, utilizing insights and analytics to drive the strategy. You will work cross-functionally to ensure stakeholder engagement across teams aligned to the retail partner experience. We are looking for strategic thinkers with a strong background in program management and excellent communication skills who are passionate about driving clarity and improving partner experience.As a Manager, Program Management, you will…
Structure a communications program that leverages multiple channels and techniques to reach broad audiences from individual contributors to executives.Amplify insights and learnings about the retail partner experience across a diverse stakeholder community.Synthesize messaging and storytelling to influence strategic priorities of vast partner portfolio goals and objectives.Understand the Partner Experience portfolio structure, goals, and objectives in order to support planning and alignment activities across multiple teams.Be accountable for all stakeholder engagement activities and internal communication delivery, ensuring that stakeholders are informed and engaged on top priorities within the Partner Experience Portfolio.Partner with cross-functional teams to identify opportunities for deeper partnership, ways of working, and collaboration.Autonomously and appropriately apply knowledge, processes, skills, tools, and techniques to project activities in order to meet project and cross-program goals.Function effectively in a highly ambiguous environment with the flexibility to change course as required to respond to new situations.Oversee internal rhythm of the business activities including but not limited to monthly meetings, status reports, and goal alignment.Lead other Project Managers.We’d Love To Hear From People With
Proven strategic program leader with demonstrated skills and experience working on complex large-scale transformational programs.Building and execution of large scale communications plans and stakeholder management.Strong facilitation and coordination skills, including the ability to communicate clearly and concisely with stakeholders at all levels.Building and leading teams including PMs and Sr PMs.General business experience in large, matrixed organizations.From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.Join us and inspire with every cup. Apply today!All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com.
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Structure a communications program that leverages multiple channels and techniques to reach broad audiences from individual contributors to executives.Amplify insights and learnings about the retail partner experience across a diverse stakeholder community.Synthesize messaging and storytelling to influence strategic priorities of vast partner portfolio goals and objectives.Understand the Partner Experience portfolio structure, goals, and objectives in order to support planning and alignment activities across multiple teams.Be accountable for all stakeholder engagement activities and internal communication delivery, ensuring that stakeholders are informed and engaged on top priorities within the Partner Experience Portfolio.Partner with cross-functional teams to identify opportunities for deeper partnership, ways of working, and collaboration.Autonomously and appropriately apply knowledge, processes, skills, tools, and techniques to project activities in order to meet project and cross-program goals.Function effectively in a highly ambiguous environment with the flexibility to change course as required to respond to new situations.Oversee internal rhythm of the business activities including but not limited to monthly meetings, status reports, and goal alignment.Lead other Project Managers.We’d Love To Hear From People With
Proven strategic program leader with demonstrated skills and experience working on complex large-scale transformational programs.Building and execution of large scale communications plans and stakeholder management.Strong facilitation and coordination skills, including the ability to communicate clearly and concisely with stakeholders at all levels.Building and leading teams including PMs and Sr PMs.General business experience in large, matrixed organizations.From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.Join us and inspire with every cup. Apply today!All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com.
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