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HC-Resource

General Manager

HC-Resource, Charlotte, North Carolina, United States, 28245


HC-Resource

is seeking an experienced and dynamic General Manager in Charlotte, NC.

We have maintained a stellar reputation for providing quality food, superb beer selections and exemplary customer service excellence!We have grown by leaps and bounds since opening our first restaurant in 2004, and we owe much of that success to hiring, developing and rewarding our staff of highly trained and professional employees. As we continue to build and grow, we are just as passionate today about finding the best people to join our team.If you have a passion for friendly people, made from scratch food, craft beer and cocktails and a hospitality background then we want to talk to you!Responsibilities:Recruiting, selecting and developing a competent team of store personnel who lead the industry in customer serviceMaintaining adequate inventory levels to ensure out of stocks are eliminated and inventory turns are realized at least once monthly—this is especially important on bottled beer and liquor items since that’s where most of our inventory sits the longestIndustry leading trainingManaging employee relations by effectively communicating with staff using various styles of approach depending on the individualMaintaining store conditions that meet or exceed company goalsAnalyzing financial and accounting reportsControlling expenses such as food cost, inventory, cash control, payroll, etc. to at or below company budget guidelinesEnsuring that staff schedules are posted within the company’s timelineCompleting recurring tasks on or before scheduled deadlinesMaintaining a professional image at all times towards customers and staffProviding Excellent Customer Service at all times.Maintaining at 95% or higher on government health inspections.What we’re looking for:Proven success in leadership of high-volume full-service restaurantsLeadership qualities that motivate and develop a high-achieving teamExceptional customer serviceLead the restaurant team by setting them up for success, leading by example, setting high standards and delegating to & developing peopleCreate a safe, fun and clean environment in which employees will thrive and guests will return and recommend us to their friendsEnsure the safety and security of employees, guests and company assetsCommunicate openly, clearly and effectively with a positive, solutions-oriented demeanor

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