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HC-Resource

Assistant General Manager

HC-Resource, Charlotte, North Carolina, United States, 28245


HC-Resource

is seeking experienced and dynamic

Assistant General Managers

for multiple locations around Charlotte, NC. We have maintained a stellar reputation for providing quality food, superb beer selections, and exemplary customer service excellence!We have grown by leaps and bounds and we owe much of that success to hiring, developing, and rewarding our staff of highly trained and professional employees. As we continue to build and grow, we are just as passionate today about finding the best people to join our team.Responsibilities:Recruiting, selecting, and developing a competent team of store personnel who lead the industry in customer service.Maintaining adequate inventory levels to ensure out of stocks are eliminated, and inventory turns are realized at least once monthly—this is especially important on bottled beer and liquor items since that’s where most of our inventory sits the longest.Industry-leading trainingManaging employee relations by effectively communicating with staff using various styles of approach depending on the individualMaintaining store conditions that meet or exceed company goals.Analyzing financial and accounting reportsControlling expenses such as food cost, inventory, cash control, payroll, etc. to at or below company budget guidelinesEnsuring that staff schedules are posted within the company’s timeline.Completing recurring tasks on or before scheduled deadlines.Maintaining a professional image towards customers and staffProviding excellent customer service.Run great shifts.Maintaining at 95% or higher on government health inspectionsWhat we’re looking for:Proven success in leadership of high-volume full-service restaurantsLeadership qualities that motivate and develop a high-achieving team.Exceptional customer serviceLead the restaurant team by setting them up for success, leading by example, setting high standards and delegating to & developing people.Create a safe, fun, and clean environment in which employees will thrive and guests will return and recommend us to their friends.Meet expectations in sales, costs, quality, hospitality, cleanliness, etc.Ensure the safety and security of employees, guests, and company assets.Communicate openly, clearly, and effectively with a positive, solutions-oriented demeanor.

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