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Preferred Homecare of NY Corporate

Call Center Representative

Preferred Homecare of NY Corporate, Brooklyn, New York, United States, 11210


Call Center Representative

Bilingual

Mandarin, Cantonese, Spanish, Russian, Creole Needed!

Preferred Home Care of New York, a fully licensed Home Care Agency serving the NY Metropolitan area is seeking bi-lingual Call Center Representatives for our Brooklyn Corporate Office.

We recognize and reward excellence…

The chosen candidates will enjoy excellent medical benefits, a pleasant working environment and the opportunity for growth within this fast-growing company.

A Call Center Representative performs a wide range of clerical functions specifically related to areas such as reception, answering telephones, distributing messages, and assisting the various departments within the agency.

REQUIREMENTS :

Bilingual

Exceptional customer service skills

Ability to define problems and tasks, collect data and establish facts, take action and facilitate resolve

Ability to perform various computer functions for information concerning patient and aide scheduling and coordination

QUALIFICATIONS:

High school graduate; some college credit preferred

Experience in customer service, reception, or other work-related experience, preferably within the health care services industry

Proficient in Microsoft Office Suite, internet savvy.

HHA Exchange experience a BIG PLUS

Investigative ability, highly organized, self-motivated, takes initiative, excellent written and verbal communication and analytical critical thinking skills

EOE