Mickey's Plumbing Inc
Dispatcher
Mickey's Plumbing Inc, West Palm Beach, Florida, United States, 33412
Benefits/Perks
Competitive Compensation
Paid Time Off
Vacation pay after a year
Holiday pay after probationary period
Health benefits and 401K after probationary period
Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Looking for someone that has knowledge of pulling permits for certain plumbing jobs throughout palm beach county. Needs to be extremely knowledegable with computers, has great communication skills with our customers and all around pleasant.
Responsibilities
Receive inbound calls
Collect and document information from callers
Prioritize calls according to the level of urgency
Transmit information to the appropriate person or department
Take care of permit applications and all required paperwork that needs to be filed with the permit
Monitor status of the service calls and follow up
Accounts receivable
Qualifications
High school diploma/GED
Previous experience as a Dispatcher or in a similar position
Excellent typing and data entry skills
Understanding of best practices and procedures for scheduling and dispatching calls
Strong verbal and written communication skills
Highly organized with the ability to multitask and prioritize projects
Ability to work well under pressure
Competitive Compensation
Paid Time Off
Vacation pay after a year
Holiday pay after probationary period
Health benefits and 401K after probationary period
Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Looking for someone that has knowledge of pulling permits for certain plumbing jobs throughout palm beach county. Needs to be extremely knowledegable with computers, has great communication skills with our customers and all around pleasant.
Responsibilities
Receive inbound calls
Collect and document information from callers
Prioritize calls according to the level of urgency
Transmit information to the appropriate person or department
Take care of permit applications and all required paperwork that needs to be filed with the permit
Monitor status of the service calls and follow up
Accounts receivable
Qualifications
High school diploma/GED
Previous experience as a Dispatcher or in a similar position
Excellent typing and data entry skills
Understanding of best practices and procedures for scheduling and dispatching calls
Strong verbal and written communication skills
Highly organized with the ability to multitask and prioritize projects
Ability to work well under pressure