iCST
Systems Aministrator
iCST, Waterville, Maine, us, 04901
Job Description
Department:System AdministrationPay Rate Type:SalaryEmployee Type:
Job Summary:Office of Information Technology ServicesFull-Time, Exempt, Salaried, Administrative Staff Appointment
Reporting to the associate director of system administration, the systems administrator has a technical role in the management of numerous enterprise systems, integrated with other hardware and software (especially VMWare/Nutanix) in a networked environment. The successful candidate will monitor the operations and security of server operating systems, databases, applications, and network related functions and server system performance to maintain high levels of reliability. The systems administrator has a role in the planning, design, implementation, and administration of enterprise IT systems and solutions while taking human and environmental variables into account. This position works closely on a combined team of system, service, and security administrators while also collaborating with the broader IT staff to collectively achieve successful technology outcomes.
Success in this role requires close collaboration among stakeholders to understand the enterprise technology needs of the campus, staying abreast of technology trends and working with potential vendors, providers, and partners to arrive at appropriate solutions. The systems administrator will provide technical support (consulting, analysis, troubleshooting, and documentation) on enterprise systems, services, and solutions to the IT department and key campus stakeholders. This position works in high performance teams and cross-departmentallytaking a lead role in areas of specialty knowledge. Participation in workshops and training to improve technical skills and professional development is encouraged. We encourage inquiries from candidates who will contribute to the diversity of our College, including its cultural and ethnic diversity.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :Ensure that the system and server environment is properly configured, including monitoring, accessibility, and overall reliability of central IT systems and servicesParticipate in the determination of new servers, services, and technologies and working with vendors to obtain the best prices and service needed to maintain new computing systemsProvide back-end technical support (consulting, troubleshooting, and documentation) on the servers, services, and storage to front-line personnel within ITS and to the College as a wholePlan and implement system/service upgrades and maintenance to provide continuity of operations while participating in established change management processes to communicate and review tasks and outcomesParticipate in the planning, design, implementation and administration of new enterprise IT systems; systems and services may include physical and virtual servers, network storage arrays, cloud services, applications, databases, backups and associated account and directory services (Active Directory and Okta)Coordinate server and application architectures with the Change Advisory Board and Information Security, regularly reviewing processes, procedures, vulnerability and security eventsMaintain and monitor Colby's data centers including systems lifecycle management, power and cooling requirements as well as physical access; provide a high level of technical support as neededEstablish and maintain documented procedures for system and service administrationOn call coverage is required outside of the hours of 8 a.m. to 5 p.m.Perform additional duties as assigned; duties, responsibilities, and activities may change at any time with or without noticeQUALIFICATIONS :
Bachelor's degree or the equivalent in education and experience; computer science or related field preferred3 years of experience in operating system supportExperience managing both Windows and/or Unix/Linux server operating systems in an enterprise environmentExperience with Hyper Converged Infrastructures and server virtualizationEffective communication skills in various contexts with a commitment to team participation, information sharing and mutual/shared supportAbility to function in a fast-paced environment and effectively manage multiple tasks simultaneously; coordinating resources, ensuring scheduled goals are met, and communicating status to stakeholdersDemonstrated commitment to information systems service excellence with an ability to work effectively under pressureExcellent interpersonal and organizational skills with a high level of motivation and initiativeAttention to detail and accuracy are criticalEffective written and oral communication skills to audiences of all technical levelsAbility to make an impact through work as a member of a team and diverse communityValid driver's license required and must meet the College's Fleet Safety Policy requirementsPreferred qualifications:
Experience with Microsoft Active Directory, LDAP, Microsoft SQL and MySQL databasesSkill to manage application authentication and access with an IAM platform; SAML SSOExperience with shared storage and distributed file systems, especially Dell EMCWorking knowledge of web server administration, including Apache, PHP, IIS and similar servicesExperience with cloud services and integration between private and public cloud resources with Azure, Google, and AWSGoogle workspace management and administration of users, groups, and applicationsExperience with DNS, DHCP and IPAM administrationSystems and network security knowledge, including experience with firewalls, vulnerability assessment and related technologiesKnowledge of scripting and programming languages as well as data networking concepts, TCP/IP and the OSI reference model preferred
KEY RELATIONSHIPS :
This position has frequent and direct contact with ITS peers and colleagues, administrative and academic personnel, and third parties such as vendor and consulting contacts.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS :
General open office and campus environment. Position involves sitting, although frequent movement is necessary. Computer usage involving repetitive hand/wrist motion is also necessary. Some after business hours work required.
CONDITIONS OF EMPLOYMENT :
Successful and satisfactory completion of a background check (including a criminal records check). All students, faculty, and staff who are present on campus must be vaccinated and boostered against COVID-19, unless granted an exemption or accommodation by the College.
Department:System AdministrationPay Rate Type:SalaryEmployee Type:
Job Summary:Office of Information Technology ServicesFull-Time, Exempt, Salaried, Administrative Staff Appointment
Reporting to the associate director of system administration, the systems administrator has a technical role in the management of numerous enterprise systems, integrated with other hardware and software (especially VMWare/Nutanix) in a networked environment. The successful candidate will monitor the operations and security of server operating systems, databases, applications, and network related functions and server system performance to maintain high levels of reliability. The systems administrator has a role in the planning, design, implementation, and administration of enterprise IT systems and solutions while taking human and environmental variables into account. This position works closely on a combined team of system, service, and security administrators while also collaborating with the broader IT staff to collectively achieve successful technology outcomes.
Success in this role requires close collaboration among stakeholders to understand the enterprise technology needs of the campus, staying abreast of technology trends and working with potential vendors, providers, and partners to arrive at appropriate solutions. The systems administrator will provide technical support (consulting, analysis, troubleshooting, and documentation) on enterprise systems, services, and solutions to the IT department and key campus stakeholders. This position works in high performance teams and cross-departmentallytaking a lead role in areas of specialty knowledge. Participation in workshops and training to improve technical skills and professional development is encouraged. We encourage inquiries from candidates who will contribute to the diversity of our College, including its cultural and ethnic diversity.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :Ensure that the system and server environment is properly configured, including monitoring, accessibility, and overall reliability of central IT systems and servicesParticipate in the determination of new servers, services, and technologies and working with vendors to obtain the best prices and service needed to maintain new computing systemsProvide back-end technical support (consulting, troubleshooting, and documentation) on the servers, services, and storage to front-line personnel within ITS and to the College as a wholePlan and implement system/service upgrades and maintenance to provide continuity of operations while participating in established change management processes to communicate and review tasks and outcomesParticipate in the planning, design, implementation and administration of new enterprise IT systems; systems and services may include physical and virtual servers, network storage arrays, cloud services, applications, databases, backups and associated account and directory services (Active Directory and Okta)Coordinate server and application architectures with the Change Advisory Board and Information Security, regularly reviewing processes, procedures, vulnerability and security eventsMaintain and monitor Colby's data centers including systems lifecycle management, power and cooling requirements as well as physical access; provide a high level of technical support as neededEstablish and maintain documented procedures for system and service administrationOn call coverage is required outside of the hours of 8 a.m. to 5 p.m.Perform additional duties as assigned; duties, responsibilities, and activities may change at any time with or without noticeQUALIFICATIONS :
Bachelor's degree or the equivalent in education and experience; computer science or related field preferred3 years of experience in operating system supportExperience managing both Windows and/or Unix/Linux server operating systems in an enterprise environmentExperience with Hyper Converged Infrastructures and server virtualizationEffective communication skills in various contexts with a commitment to team participation, information sharing and mutual/shared supportAbility to function in a fast-paced environment and effectively manage multiple tasks simultaneously; coordinating resources, ensuring scheduled goals are met, and communicating status to stakeholdersDemonstrated commitment to information systems service excellence with an ability to work effectively under pressureExcellent interpersonal and organizational skills with a high level of motivation and initiativeAttention to detail and accuracy are criticalEffective written and oral communication skills to audiences of all technical levelsAbility to make an impact through work as a member of a team and diverse communityValid driver's license required and must meet the College's Fleet Safety Policy requirementsPreferred qualifications:
Experience with Microsoft Active Directory, LDAP, Microsoft SQL and MySQL databasesSkill to manage application authentication and access with an IAM platform; SAML SSOExperience with shared storage and distributed file systems, especially Dell EMCWorking knowledge of web server administration, including Apache, PHP, IIS and similar servicesExperience with cloud services and integration between private and public cloud resources with Azure, Google, and AWSGoogle workspace management and administration of users, groups, and applicationsExperience with DNS, DHCP and IPAM administrationSystems and network security knowledge, including experience with firewalls, vulnerability assessment and related technologiesKnowledge of scripting and programming languages as well as data networking concepts, TCP/IP and the OSI reference model preferred
KEY RELATIONSHIPS :
This position has frequent and direct contact with ITS peers and colleagues, administrative and academic personnel, and third parties such as vendor and consulting contacts.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS :
General open office and campus environment. Position involves sitting, although frequent movement is necessary. Computer usage involving repetitive hand/wrist motion is also necessary. Some after business hours work required.
CONDITIONS OF EMPLOYMENT :
Successful and satisfactory completion of a background check (including a criminal records check). All students, faculty, and staff who are present on campus must be vaccinated and boostered against COVID-19, unless granted an exemption or accommodation by the College.