Southcoast Health System
Patient Access Intake Specialist
Southcoast Health System, Fairhaven, Massachusetts, us, 02719
Care Connect Fairhaven, MA Admin/Clerical Support Pay Grade: SC011 Full-time, Day shift, 8-4:30 Req # 75556
Work for One of the World's Best Health Systems!For Five Consecutive Years, Newsweek named Southcoast Health among the World's Best Hospitals (Charlton Memorial, St. Luke's, and Tobey). In addition, since 2018, Southcoast Health has been voted by readers as South Coast Media Group's
Best Place to Work . Why? Because we have some of the most talented people in the world!
$1,500 new hire sign-on bonus for this position. (rehires termed more than 1 year also eligible)Hours: 40hrsShift: Day shift; 8:00am-4:30pmLocation: Southcoast Business Center - Fairhaven, MA
We are searching for a
Patient Access Intake Specialist
to perform a wide variety of duties to facilitate patient access to physician practice services throughout Southcoast Physicians Group. Ensure patient compliance with applicable organization policy and obtain accurate patient information to ensure patient safety and satisfaction, while ensuring optimal reimbursement to the organization in accordance with various external regulations. Work as liaison between insurance carrier, physician office and other clinical services both within and without system wide departments to assure coordination of care, patient satisfaction and that all authorizations and referrals for all services are in place prior to service. Using critical thinking skills to insure appropriate CPT/ICD-9 codes are documented for appropriate service and payment.
Education and/or Experience Requirements:Associate's Degree in a related field or equivalent combination of education and experience is required; Bachelor's Degree preferred.Certificate in Medical Terminology is required.CHAM (Certified Healthcare Access Manage) or CHAA (Certified Healthcare Access Associate) is preferred.Previous call center or customer service experience is preferred.Strong computer skills and proficiency with Microsoft Office including Word, Excel, and other software programs is preferred.Very good organizational skills are required.Over three (3) years of related healthcare experience, including working with third party payers is preferred.Prior experience with referral authorization is preferred.
Must be fully vaccinated against seasonal Influenza and COVID 19 and provide required vaccination documentation, unless approved for an exemption or deferral by Southcoast prior to starting employment.Southcoast Physicians Group (SPG) is a multi-specialty integrated network of more than 450 providers in southeastern Massachusetts and Rhode Island. We are focused on bringing together high-quality to deliver exceptional health care services.Southcoast Health is a community healthcare system with multiple access points, offering an integrated continuum of health services throughout Southeastern Massachusetts and Rhode Island. By uniting a single purpose and building an integrated system of services and resources, we have become one of the largest and fastest-growing health systems in Massachusetts.Together We Are More.With more than 7,500 employees, Southcoast Health is the largest employer in Southeastern Mass., and the 18th largest employer in the Commonwealth, according to the Boston Business Journal.We strive for a culture of health and well-being that recognizes, respects, and celebrates the rich diversity of one another and the communities we serve.
We are committed to providing our employees in Massachusetts and Rhode Island with optimal benefits that promote a healthy work/life balance and add value to our employees' lives.Generous Earned Time Off Package**Health, Dental and Vision Insurance*Tuition Assistance**Short Term and Long-Term Disability Insurance*Life & AD&D insurance*Flexible Spending Accounts*403B Retirement Plan with matchHealthQuest Wellness ProgramEmployee Assistance ProgramEmployee Discount ProgramCareer Development OpportunitiesDiversity, Equity and Inclusion Council
*Available to regular status employees who are scheduled to work a minimum of 24 hours.**Available to regular status employees who are scheduled to work a minimum of 20 hours.Are you ready to make a difference in your community? Join us to be More than medicine!Southcoast Health is an Equal Opportunity Employer
Work for One of the World's Best Health Systems!For Five Consecutive Years, Newsweek named Southcoast Health among the World's Best Hospitals (Charlton Memorial, St. Luke's, and Tobey). In addition, since 2018, Southcoast Health has been voted by readers as South Coast Media Group's
Best Place to Work . Why? Because we have some of the most talented people in the world!
$1,500 new hire sign-on bonus for this position. (rehires termed more than 1 year also eligible)Hours: 40hrsShift: Day shift; 8:00am-4:30pmLocation: Southcoast Business Center - Fairhaven, MA
We are searching for a
Patient Access Intake Specialist
to perform a wide variety of duties to facilitate patient access to physician practice services throughout Southcoast Physicians Group. Ensure patient compliance with applicable organization policy and obtain accurate patient information to ensure patient safety and satisfaction, while ensuring optimal reimbursement to the organization in accordance with various external regulations. Work as liaison between insurance carrier, physician office and other clinical services both within and without system wide departments to assure coordination of care, patient satisfaction and that all authorizations and referrals for all services are in place prior to service. Using critical thinking skills to insure appropriate CPT/ICD-9 codes are documented for appropriate service and payment.
Education and/or Experience Requirements:Associate's Degree in a related field or equivalent combination of education and experience is required; Bachelor's Degree preferred.Certificate in Medical Terminology is required.CHAM (Certified Healthcare Access Manage) or CHAA (Certified Healthcare Access Associate) is preferred.Previous call center or customer service experience is preferred.Strong computer skills and proficiency with Microsoft Office including Word, Excel, and other software programs is preferred.Very good organizational skills are required.Over three (3) years of related healthcare experience, including working with third party payers is preferred.Prior experience with referral authorization is preferred.
Must be fully vaccinated against seasonal Influenza and COVID 19 and provide required vaccination documentation, unless approved for an exemption or deferral by Southcoast prior to starting employment.Southcoast Physicians Group (SPG) is a multi-specialty integrated network of more than 450 providers in southeastern Massachusetts and Rhode Island. We are focused on bringing together high-quality to deliver exceptional health care services.Southcoast Health is a community healthcare system with multiple access points, offering an integrated continuum of health services throughout Southeastern Massachusetts and Rhode Island. By uniting a single purpose and building an integrated system of services and resources, we have become one of the largest and fastest-growing health systems in Massachusetts.Together We Are More.With more than 7,500 employees, Southcoast Health is the largest employer in Southeastern Mass., and the 18th largest employer in the Commonwealth, according to the Boston Business Journal.We strive for a culture of health and well-being that recognizes, respects, and celebrates the rich diversity of one another and the communities we serve.
We are committed to providing our employees in Massachusetts and Rhode Island with optimal benefits that promote a healthy work/life balance and add value to our employees' lives.Generous Earned Time Off Package**Health, Dental and Vision Insurance*Tuition Assistance**Short Term and Long-Term Disability Insurance*Life & AD&D insurance*Flexible Spending Accounts*403B Retirement Plan with matchHealthQuest Wellness ProgramEmployee Assistance ProgramEmployee Discount ProgramCareer Development OpportunitiesDiversity, Equity and Inclusion Council
*Available to regular status employees who are scheduled to work a minimum of 24 hours.**Available to regular status employees who are scheduled to work a minimum of 20 hours.Are you ready to make a difference in your community? Join us to be More than medicine!Southcoast Health is an Equal Opportunity Employer