Remington
Front Desk Agent - Crowne Plaza Jacksonville Airport
Remington, Jacksonville, Florida, United States, 32290
Job Description
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.Review any reservations with special requests and work to block rooms accordingly.Have knowledge of hotel rates, discounts and how to handle each.Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.Location Description
14670 Duval Road, Jacksonville, Florida 32218
Urban style meets stunning natural beauty at the Crowne Plaza® Jacksonville Airport hotel. Our guests enjoy the newly renovated lobby, restaurant, and bar, along with the advantages of a free airport shuttle and a prime location near the JAXPORT cruise terminal and other popular local attractions. Smart business travelers absolutely love the convenient location of our upscale hotel near Jacksonville Airport. With 10,000 sq. ft. of event space and dedicated Crowne Meetings Directors, we are the perfect place to hold your next conference, convention or banquet. We also offer free Wi-Fi access and an internet cafe, so you can stay productive during your entire visit.
Requirements
What we are looking for
High work ethic and self-initiativeMay be required to work varying schedules to include nights, weekends, and holidaysSomeone who enjoys working as and being part of a team that provides great experiences for our Guests!
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.Review any reservations with special requests and work to block rooms accordingly.Have knowledge of hotel rates, discounts and how to handle each.Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.Location Description
14670 Duval Road, Jacksonville, Florida 32218
Urban style meets stunning natural beauty at the Crowne Plaza® Jacksonville Airport hotel. Our guests enjoy the newly renovated lobby, restaurant, and bar, along with the advantages of a free airport shuttle and a prime location near the JAXPORT cruise terminal and other popular local attractions. Smart business travelers absolutely love the convenient location of our upscale hotel near Jacksonville Airport. With 10,000 sq. ft. of event space and dedicated Crowne Meetings Directors, we are the perfect place to hold your next conference, convention or banquet. We also offer free Wi-Fi access and an internet cafe, so you can stay productive during your entire visit.
Requirements
What we are looking for
High work ethic and self-initiativeMay be required to work varying schedules to include nights, weekends, and holidaysSomeone who enjoys working as and being part of a team that provides great experiences for our Guests!