Remington
Front Desk Agent - Springhill Suites - Jacksonville, FL
Remington, Jacksonville, Florida, United States, 32290
Job Description
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.Review any reservations with special requests and work to block rooms accordingly.Have knowledge of hotel rates, discounts and how to handle each.Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.Location Description
4385 Southside Boulevard, Jacksonville, Florida 32216
Brighten up your stay in the Sunshine State by booking a spacious room at SpringHill Suites Jacksonville. In the heart of south Jacksonville, our hotel rests in a lively neighborhood with some of the city's finest restaurants and businesses, including ADP, Merrill Lynch, Blue Cross Blue Shield, Bank of America, Johnson and Johnson, Diversified Clinical, IPTM, and CIT.
Requirements
What we are looking for
High work ethic and self-initiativeMay be required to work varying schedules to include nights, weekends, and holidaysSomeone who enjoys working as and being part of a team that provides great experiences for our Guests!
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.Review any reservations with special requests and work to block rooms accordingly.Have knowledge of hotel rates, discounts and how to handle each.Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.Location Description
4385 Southside Boulevard, Jacksonville, Florida 32216
Brighten up your stay in the Sunshine State by booking a spacious room at SpringHill Suites Jacksonville. In the heart of south Jacksonville, our hotel rests in a lively neighborhood with some of the city's finest restaurants and businesses, including ADP, Merrill Lynch, Blue Cross Blue Shield, Bank of America, Johnson and Johnson, Diversified Clinical, IPTM, and CIT.
Requirements
What we are looking for
High work ethic and self-initiativeMay be required to work varying schedules to include nights, weekends, and holidaysSomeone who enjoys working as and being part of a team that provides great experiences for our Guests!