Sachse Careers
IT Support Specialist
Sachse Careers, Detroit, Michigan, United States, 48228
Overview:
The
IT Support Specialist
is a tech-savvy individual who is responsible for deploying, configuring, maintaining, and supporting end-user devices and applications.
This position requires strong problem solving/analytical/ communication skills and has an in-depth technical knowledge of hardware systems and software.Founded in 1991 and headquartered in Detroit, Sachse Construction has built millions of square feet of commercial, retail, multifamily, and institutional space throughout the United States, Canada, and Puerto Rico.Our signature asset is our unmatched reputation of integrity, quality, and reliability. Our commitment to our core values do the right thing, have passion and enthusiasm, pursue excellence by constantly raising the bar, and do whatever it takes has earned the trust of clients from national retail chains to private and institutional owners.In addition to providing a unique and exceptional customer service experience to our clients, we strive to provide an engaging atmosphere for our team members. Our team members have access to all of the essential benefits and perks, plus:Unlimited PTORole-Specific Training + MentoringAward-Winning Project:U Wellness ProgramSocial Mission Committee + Philanthropic ActivitiesWeekly Professional MassagesFinancial Lunch and LearnsWe have been repeatedly recognized with several national and local awards, including:Best and Brightest Company to Work ForBest and Brightest in WellnessTop WorkplaceCertified Great Place to WorkResponsibilities:
Must demonstrate and model Sachse Constructions core values.Install and perform repairs to hardware, software, A/V equipment and peripheral equipment including cell phones and air cardsSet up equipment for employee use, performing and ensuring proper installation of operating systems and appropriate softwareResponsible for procuring, installing, configuring, supporting and maintaining end user devicesSupport a wide range of remote users across the United StatesTroubleshoot user computer problems whether hardware, software or user errorMinimal travel to offsite locations as requiredQualifications:
Technology related degree or Industry Certificates (Dell, Microsoft, Cisco)Minimum of 1 year in an IT Helpdesk environment providing phone and desk side assistanceIn office attendance required
Disclosure:Our company is proud to be an equal opportunity workplace that is strives for diversity and inclusion. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected group. If you have a disability or special need that requires accommodation, please let us know by contacting our Diversity and Inclusion Officer, Myra Ebarb, at mebarb@sachse.net from People and Perks with any questions or requests for accommodation.To all recruitment agencies: We do not accept non partner agreement agency resumes. Please do not forward resumes to our team members, partners, or any other company location. We are not responsible for any fees related to unsolicited resumes.
The
IT Support Specialist
is a tech-savvy individual who is responsible for deploying, configuring, maintaining, and supporting end-user devices and applications.
This position requires strong problem solving/analytical/ communication skills and has an in-depth technical knowledge of hardware systems and software.Founded in 1991 and headquartered in Detroit, Sachse Construction has built millions of square feet of commercial, retail, multifamily, and institutional space throughout the United States, Canada, and Puerto Rico.Our signature asset is our unmatched reputation of integrity, quality, and reliability. Our commitment to our core values do the right thing, have passion and enthusiasm, pursue excellence by constantly raising the bar, and do whatever it takes has earned the trust of clients from national retail chains to private and institutional owners.In addition to providing a unique and exceptional customer service experience to our clients, we strive to provide an engaging atmosphere for our team members. Our team members have access to all of the essential benefits and perks, plus:Unlimited PTORole-Specific Training + MentoringAward-Winning Project:U Wellness ProgramSocial Mission Committee + Philanthropic ActivitiesWeekly Professional MassagesFinancial Lunch and LearnsWe have been repeatedly recognized with several national and local awards, including:Best and Brightest Company to Work ForBest and Brightest in WellnessTop WorkplaceCertified Great Place to WorkResponsibilities:
Must demonstrate and model Sachse Constructions core values.Install and perform repairs to hardware, software, A/V equipment and peripheral equipment including cell phones and air cardsSet up equipment for employee use, performing and ensuring proper installation of operating systems and appropriate softwareResponsible for procuring, installing, configuring, supporting and maintaining end user devicesSupport a wide range of remote users across the United StatesTroubleshoot user computer problems whether hardware, software or user errorMinimal travel to offsite locations as requiredQualifications:
Technology related degree or Industry Certificates (Dell, Microsoft, Cisco)Minimum of 1 year in an IT Helpdesk environment providing phone and desk side assistanceIn office attendance required
Disclosure:Our company is proud to be an equal opportunity workplace that is strives for diversity and inclusion. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected group. If you have a disability or special need that requires accommodation, please let us know by contacting our Diversity and Inclusion Officer, Myra Ebarb, at mebarb@sachse.net from People and Perks with any questions or requests for accommodation.To all recruitment agencies: We do not accept non partner agreement agency resumes. Please do not forward resumes to our team members, partners, or any other company location. We are not responsible for any fees related to unsolicited resumes.